Management
Managers lead and support the workforce to achieve organisational goals. Our management courses give apprentices the transferable skills and knowledge they need to develop and progress in a career in management in whatever industry they are working in.
Find out about our apprenticeships using the drop down buttons below. These include information about entry requirements, course content and next steps.
Who is this Apprenticeship for?
This programme is ideal for:
· Individuals aspiring to take on leadership or supervisory roles
· Employees currently managing small teams or projects who want to formalise their experience
· Career changers transitioning into first-line management positions
· Those looking to develop operational and people management skills
It is suitable across a wide range of sectors including retail, hospitality, healthcare, education, finance, manufacturing, and public services.
Are there any entry requirements?
· For apprentices aged 16–18:
Applicants should provide evidence of GCSE grades 4/C or above in English and Maths (or equivalent). If these qualifications have not yet been achieved, support will be available throughout the apprenticeship to help learners meet the required standards
· For apprentices aged 19 and over:
While GCSEs in English and Maths at grade 4/C or above (or equivalent) are beneficial, they are not mandatory. Initial assessments may be used to identify any support needs
· Additional Requirements:
Employers may set their own entry criteria based on the specific demands of the role or sector
What is the curriculum intent of this Apprenticeship?
The course curriculum is designed and delivered in a way that equips you with the skills, knowledge, and behaviours aligned with the needs of local and regional employers. It supports your achievement of relevant qualifications and prepares you for success in your chosen field.
The curriculum is thoughtfully structured and sequenced to build on your existing knowledge and experience, helping you acquire the new skills required to advance in your career, further training, education, or employment. It is also flexible and responsive, allowing for personalisation based on individual needs and current challenges in your role, which can be explored during workshop sessions.
As an apprentice, you will be expected to demonstrate both theoretical understanding and practical competence by the end of your training programme, showing how your learning contributes to the demands of the local, regional, and national economy.
What will the Apprenticeship cover?
Knowledge Areas
· Team Leadership: Principles of leadership, motivation, and team dynamics
· Operational Management: Planning workloads, managing resources, and delivering objectives
· Project Management: Supporting and leading projects, monitoring progress, and evaluating outcomes
· Finance and Budgeting: Understanding financial processes and managing budgets
· Communication: Effective methods for engaging with internal and external stakeholders
· Performance Management: Techniques for managing performance and supporting development
· Compliance and Governance: Applying relevant legislation, policies, and ethical standards
Skills Development
· Leading People: Coaching, mentoring, and developing team members
· Managing People: Building relationships, resolving conflict, and supporting wellbeing
· Decision Making: Using data and insight to inform decisions
· Problem Solving: Identifying issues and implementing solutions
· Operational Planning: Setting goals, managing priorities, and allocating resources
· Communication: Delivering clear messages across various platforms
· Collaboration: Working effectively across teams and departments
Behaviours Expected
· Responsibility: Taking ownership of decisions and outcomes
· Inclusivity: Promoting equality and diversity
· Professionalism: Acting with integrity and respect
· Adaptability: Responding positively to change and feedback
· Drive for Results: Demonstrating resilience and a commitment to improvement
Course Delivery
As part of the programme, you will attend monthly sessions at our training centre located at Lingfield Way (DL1 4QZ). These sessions focus on completing the mandatory components of the apprenticeship standard using an e-portfolio, and provide opportunities to receive immediate feedback, complete coursework, and prepare for your Apprenticeship Assessment.
The rest of your time will be spent working with your employer, where you’ll apply your learning in a real-world setting and continue developing the knowledge, skills, and behaviours required for successful completion of the apprenticeship.
Alternatively, this apprenticeship can be delivered remotely, offering flexibility to suit individual and employer needs.
The programme is designed to be completed over a typical duration of 24 months.
End Point Assessment
This is the final assessment and includes a:
· Apprentice Showcase (Portfolio)
· Portfolio-based interview
· Project presentation
Progression Routes
Apprentices can progress to
· Higher-level apprenticeships (e.g., Operations Manager Level 5)
· Roles such as:
· Team Manager
· Project Lead
· Shift Supervisor
· Operations Coordinator
· Further education or professional qualifications (e.g., CMI, ILM)
What do I do next?
Or you can:
Apply for this apprenticeship area to be entered into a 'pool of candidates' -when a relevant vacancy becomes available, we will contact you.
If you are already employed in this area and wish to join the apprenticeship training, or have identified an employer wishing to start you as an apprentice in this area, please contact us
Who is this Apprenticeship for?
This programme is designed for:
· Individuals looking to begin or formalise a career in project management
· Team members who support project delivery and want to step into a leadership role
· Professionals transitioning into project-focused roles across various industries
· Those seeking to develop skills in planning, coordination, stakeholder engagement, and project delivery
This apprenticeship is suitable across a wide range of sectors including government, infrastructure, education, finance, healthcare, retail, and third-sector organisations.
Are there any entry requirements?
· For apprentices aged 16–18:
Applicants should provide evidence of GCSE grades 4/C or above in English and Maths (or equivalent). If these qualifications have not yet been achieved, support will be available throughout the apprenticeship to help learners meet the required standards
· For apprentices aged 19 and over:
While GCSEs in English and Maths at grade 4/C or above (or equivalent) are beneficial, they are not mandatory. Initial assessments may be used to identify any support needs
· Additional Requirements:
Employers may set their own entry criteria based on the specific demands of the role or sector
What is the curriculum intent of this Apprenticeship?
The course curriculum is designed and delivered in a way that equips you with the skills, knowledge, and behaviours aligned with the needs of local and regional employers. It supports your achievement of relevant qualifications and prepares you for success in your chosen field.
The curriculum is thoughtfully structured and sequenced to build on your existing knowledge and experience, helping you acquire the new skills required to advance in your career, further training, education, or employment. It is also flexible and responsive, allowing for personalisation based on individual needs and current challenges in your role, which can be explored during workshop sessions.
As an apprentice, you will be expected to demonstrate both theoretical understanding and practical competence by the end of your training programme, showing how your learning contributes to the demands of the local, regional, and national economy.
What will the Apprenticeship cover?
Knowledge Areas
· Project Fundamentals: Understanding project lifecycles, governance, and business case development
· Stakeholder Engagement: Identifying and managing stakeholder relationships
· Planning and Scheduling: Using tools and techniques to define scope, schedule tasks, and allocate resources
· Risk and Issue Management: Identifying, analysing, and mitigating risks
· Finance and Procurement: Budgeting, forecasting, and ethical procurement practices
· Quality and Compliance: Ensuring project delivery meets legal, ethical, and sustainability standards
· Communication and Collaboration: Effective interaction with internal and external stakeholders
· Technology and Tools: Using project management software and reporting tools
Skills Development
· Managing project documentation and reporting
· Influencing and negotiating with stakeholders
· Monitoring progress and adapting plans
· Leading project activities and supporting team collaboration
· Applying conflict resolution and change control techniques
· Evaluating project outcomes and capturing lessons learned
Behaviours Expected
· Accountability: Taking ownership of project responsibilities
· Inclusivity: Promoting ethical and inclusive practices
· Adaptability: Responding to change and evolving project needs
· Professionalism: Acting with integrity and representing the organisation positively
Course Delivery
This apprenticeship is delivered entirely online, providing flexible access to learning that suits both apprentices and employers. You will engage in weekly remote support sessions, where you’ll work through the core elements of the apprenticeship standard using a secure e-portfolio platform.
These sessions offer regular opportunities to ask questions, receive tailored guidance, track progress, and gain personalised feedback from your tutor.
Outside of these sessions, you’ll continue to learn in your workplace, applying your knowledge in practical settings and developing the skills, knowledge and behaviours required for successful completion of the programme.
The apprenticeship is typically completed over a period of 24 months, although this may vary depending on your working hours and any prior experience.
End Point Assessment Methods
This is the final assessment and includes a:
· Apprentice Showcase (Portfolio)
· Portfolio-based professional discussion
· Project proposal and presentation
Progression Routes
Apprentices can progress to
· Roles such as:
· Project Manager
· Programme Coordinator
· Project Analyst
· Higher-level qualifications (e.g., Project Manager Degree Apprenticeship)
· Professional recognition with the Association for Project Management (APM) as an Associate Member
What do I do next?
Or you can:
Apply for this apprenticeship area to be entered into a 'pool of candidates' -when a relevant vacancy becomes available, we will contact you.
If you are already employed in this area and wish to join the apprenticeship training, or have identified an employer wishing to start you as an apprentice in this area, please contact us
Who is this Apprenticeship for?
This programme is designed for:
· Individuals working in or aspiring to work in school business support roles
· Professionals responsible for managing school operations, finance, HR, or governance
· School staff looking to formalise and expand their knowledge of business administration within an educational setting
· Those seeking to develop strategic and operational skills to support the effective running of a school
This apprenticeship is suitable for roles across primary, secondary, and special schools, as well as multi-academy trusts and local authority education services.
Are there any entry requirements?
· For apprentices aged 16–18:
Applicants should provide evidence of GCSE grades 4/C or above in English and Maths (or equivalent). If these qualifications have not yet been achieved, support will be available throughout the apprenticeship to help learners meet the required standards
· For apprentices aged 19 and over:
While GCSEs in English and Maths at grade 4/C or above (or equivalent) are beneficial, they are not mandatory. Initial assessments may be used to identify any support needs
· Additional Requirements:
Employers may set their own entry criteria based on the specific demands of the role or sector
What is the curriculum intent of this Apprenticeship?
The course curriculum is designed and delivered in a way that equips you with the skills, knowledge, and behaviours aligned with the needs of local and regional employers. It supports your achievement of relevant qualifications and prepares you for success in your chosen field.
The curriculum is thoughtfully structured and sequenced to build on your existing knowledge and experience, helping you acquire the new skills required to advance in your career, further training, education, or employment. It is also flexible and responsive, allowing for personalisation based on individual needs and current challenges in your role, which can be explored during workshop sessions.
As an apprentice, you will be expected to demonstrate both theoretical understanding and practical competence by the end of your training programme, showing how your learning contributes to the demands of the local, regional, and national economy.
What will the Apprenticeship cover?
Knowledge Areas
· School Financial Management: Budgeting, forecasting, and financial reporting within an educational context
· Human Resources: Recruitment, performance management, and staff development
· Procurement and Contract Management: Managing suppliers and ensuring value for money
· Governance and Compliance: Understanding legal and regulatory frameworks in education
· Health and Safety: Ensuring safe working environments for staff and pupils
· Project Management: Leading school improvement initiatives and operational projects
· Communication and Collaboration: Engaging with stakeholders including governors, parents, and external agencies
· School Improvement Planning: Supporting strategic development and performance monitoring
Skills Development
· Finance: Managing school budgets and financial processes
· Support: Coordinating HR activities and supporting staff wellbeing
· Procurement: Leading procurement and managing contracts
· Governance: Supporting governance and ensuring compliance with statutory duties
· Communication: Communicating effectively with internal and external stakeholders
· Projects: Leading and supporting school-based projects
· Data Analysis: Using data to inform decision-making and drive improvements
Behaviours Expected
· Professionalism: Acting with integrity and representing the school positively
· Accountability: Taking ownership of responsibilities and outcomes
· Adaptability: Responding to change and supporting continuous improvement
· Inclusivity: Promoting equality, diversity, and ethical practice
Course Delivery
This apprenticeship is delivered entirely online, providing flexible access to learning that suits both apprentices and employers. You will engage in weekly remote support sessions, where you’ll work through the core elements of the apprenticeship standard using a secure e-portfolio platform.
These sessions offer regular opportunities to ask questions, receive tailored guidance, track progress, and gain personalised feedback from your tutor.
Outside of these sessions, you’ll continue to learn in your workplace, applying your knowledge in practical settings and developing the skills, knowledge and behaviours required for successful completion of the programme.
The apprenticeship is typically completed over a period of 18 months, although this may vary depending on your working hours and any prior experience.
End Point Assessment Methods
This is the final assessment and includes a:
· Apprentice Showcase (Portfolio)
· Portfolio-based professional discussion
· Project proposal and presentation
Progression Routes
Apprentices can progress to
· Roles such as:
· School Business Manager
· Operations Manager
· HR or Finance Lead within a school or trust
· Higher-level qualifications (e.g., School Business Leader Level 5, Chartered Manager Degree Apprenticeship)
· Professional recognition through bodies such as ISBL or CMI
What do I do next?
Or you can:
Apply for this apprenticeship area to be entered into a 'pool of candidates' -when a relevant vacancy becomes available, we will contact you.
If you are already employed in this area and wish to join the apprenticeship training, or have identified an employer wishing to start you as an apprentice in this area, please contact us
Who is this Apprenticeship for?
This programme is designed for
· Individuals ready to step into senior leadership or departmental management roles
· Experienced team leaders or supervisors looking to formalise and expand their management capabilities
· Professionals transitioning into operational or strategic management positions
· Those seeking to enhance their ability to lead teams, manage projects, and drive business performance
This apprenticeship is relevant across a wide range of sectors, including finance, healthcare, education, manufacturing, logistics, retail, and public services.
Are there any entry requirements?
· For apprentices aged 16–18:
Applicants should provide evidence of GCSE grades 4/C or above in English and Maths (or equivalent). If these qualifications have not yet been achieved, support will be available throughout the apprenticeship to help learners meet the required standards
· For apprentices aged 19 and over:
While GCSEs in English and Maths at grade 4/C or above (or equivalent) are beneficial, they are not mandatory. Initial assessments may be used to identify any support needs
· Additional Requirements:
Employers may set their own entry criteria based on the specific demands of the role or sector
What is the curriculum intent of this Apprenticeship?
The course curriculum is designed and delivered in a way that equips you with the skills, knowledge, and behaviours aligned with the needs of local and regional employers. It supports your achievement of relevant qualifications and prepares you for success in your chosen field.
The curriculum is thoughtfully structured and sequenced to build on your existing knowledge and experience, helping you acquire the new skills required to advance in your career, further training, education, or employment. It is also flexible and responsive, allowing for personalisation based on individual needs and current challenges in your role, which can be explored during workshop sessions.
As an apprentice, you will be expected to demonstrate both theoretical understanding and practical competence by the end of your training programme, showing how your learning contributes to the demands of the local, regional, and national economy.
What will the Apprenticeship cover?
Knowledge Areas
· Operational Management: Strategic planning, setting KPIs, resource management, and continuous improvement
· Project Management: Planning, risk management, and delivery using appropriate tools and techniques
· Finance: Budgeting, forecasting, and understanding financial implications of decisions
· Leading People: Leadership styles, motivation, coaching, and managing change
· Managing People: Talent development, performance management, and building high-performing teams
· Building Relationships: Stakeholder engagement, negotiation, conflict resolution, and collaboration
· Communication: Effective use of verbal, written, and digital communication methods
· Self-Management: Time management, emotional intelligence, and personal development
· Decision Making: Data analysis, problem-solving, and ethical decision-making
Skills Development
· Strategic Goals: Creating and delivering operational plans aligned with strategic goals
· Projects: Managing projects and leading change initiatives
· Finance: Monitoring budgets and producing financial reports
· Coaching: Coaching and mentoring team members to support development
· Stakeholders: Building trust and managing stakeholder relationships
· Communication: Communicating effectively across all levels of the organisation
· Data Analysis: Using data to inform decisions and drive improvements
Behaviours Expected
· Accountability: Taking ownership of decisions and outcomes
· Inclusivity: Promoting diversity and building trust
· Agility: Adapting to change and seeking innovative solutions
· Professionalism: Acting with integrity and setting a positive example
Course Delivery
As part of the programme, you will attend monthly sessions at our training centre located at Lingfield Way (DL1 4QZ). These sessions focus on completing the mandatory components of the apprenticeship standard using an e-portfolio, and provide opportunities to receive immediate feedback, complete coursework, and prepare for your Apprenticeship Assessment
The rest of your time will be spent working with your employer, where you’ll apply your learning in a real-world setting and continue developing the knowledge, skills, and behaviours required for successful completion of the apprenticeship.
Alternatively, this apprenticeship can be delivered remotely, offering flexibility to suit individual and employer needs.
The programme is designed to be completed over a typical duration of 24 months.
End Point Assessment
This is the final assessment and includes a:
· Apprentice Showcase (Portfolio)
· Portfolio-based interview
· Project proposal and presentation
Progression Routes
Apprentices can progress to
· Senior leadership roles such as:
· Operations Manager
· Department Manager
· Regional or Divisional Manager
· Higher-level qualifications (e.g., Chartered Manager Degree Apprenticeship)
· Professional recognition with bodies such as CMI or ILM, including eligibility for Chartered Manager status
What do I do next?
Or you can:
Apply for this apprenticeship area to be entered into a 'pool of candidates' -when a relevant vacancy becomes available, we will contact you.
If you are already employed in this area and wish to join the apprenticeship training, or have identified an employer wishing to start you as an apprentice in this area, please contact us