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Ceasing Vulnerable Adults Floating Support (05)


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Futures Fund

This cut may not get implemented in full because there are proposals to include the service within the futures fund. Please visit the futures fund proposal to find out more. 


To remove the contract for the provision of Housing Related Support for Vulnerable People aged 25+. (This is not Hostel provision – 29 units will remain). This contract also encompasses the management of Darlington Borough Council’s statutory provision of Temporary Accommodation (11 units of accommodation) and this statutory provision would need to remain.

Service Detail

The service provides support to individuals who are homeless or at risk of becoming homeless and has capacity to support over 300 Individuals per annum. Support is delivered through triage, group work, crisis interventions and floating support (floating support is support delivered on a regular basis to individuals whose identified needs cannot be met through triage, for a maximum of 6 months). In addition to ensuring the individual is adequately housed, the service aims to reduce dependency, increase & sustain independence, increase clients taking part in education, training and employment and meaningful daytime activities. These include, but, are not limited to; reducing overall debt, better management of physical health, mental health and substance misuse issues, and support to avoid harm from others and to others which are all important in  supporting an individual to move towards independent living and becoming a contributor to society.


05 Ceasing Vulnerable Adults Floating Support



Keywords: voluntary sector VCS

Related FAQs

What will be the impact on voluntary organisations such as Citizen’s Advice, Age UK, GADD? What happens if they close?

What will be the impact on voluntary organisations such as Citizen’s Advice, Age UK, GADD? What happens if they close?

We fully support the work of our voluntary sector partners and hope to continue to work with them in the future. However, the financial situation is such that the Council is not able to continue funding these organisations at current levels. The likely impact of the budget proposals on these organisations is currently being identified, following discussions with the organisations most affected. We hope that they are able to continue their work by looking at where they can make further cost and efficiency savings, but we appreciate that in some cases this may not be possible and it will therefore mean a reduction in the support they can offer to the residents of Darlington.  It could lead to the closure of organisations if they are unable to make the necessary changes for them to be sustainable, which will be very regrettable. We want to avoid this happening and we will support organisations making grant applications where we can. We will also be undertaking work to understand the impact of any reductions in service on individuals accessing them. 

If you are reducing support for vulnerable homeless people what will happen to them?

If you are reducing support for vulnerable homeless people what will happen to them?

It is proposed that contracts will be ended with local providers who support approximately 500 vulnerable adults with their tenancies and in terms of improving their well-being and outcomes.  We realised there is a danger that some of these will deteriorate when the support is withdrawn and go on to have acute housing or social care needs.  Therefore, it is proposed to design a new service which will provide some support for many of these former beneficiaries; support won’t be as much as before or for as many as before, but will be there to maintain a service to prevent needs from escalating. There will also be some specialist provision for victims of domestic abuse contained within this budget.

Your Say

15 comment(s)

This table lists comments from the public about this proposal


Cut C05 (Cease Vulnerable Adults Floating Support)

this service has supported a lot of my clients with a range of support needs from drug and alcohol, mental health, domestic abuse, learning disabilities, all of which have been vulnerable adults which have needed a range of support interventions. In this climate caseloads are increasing and this service has provided valuable support to statutory services and I'm not sure what we will do without it.

Cut C05 (Cease Vulnerable Adults Floating Support)

DISC are one of the largest services in Darlington to provide housing and tenancy support to vulnerable adults. By removing this service these adults will not have support to help them live and stabilise their lives to become more independent. DISC have around 200 vulnerable adults currently accessing their service to support them with housing, debt and benefit needs as well as mental health and substance issues. Without this service these people will be left with no support in the areas that they need it most and will lose everything that they have already achieved.

Cut C05 (Cease Vulnerable Adults Floating Support)

This cut is ridiculous, it is going to leave thousands of vulnerable people in a position were they have no support. It will result in higher crime, homelessness, admissions to hospital and mental health hospital, substance misuse, it will also increase suicide and self harm. It will cost more than keeping the projects funded. It will put a strain on the community and ruin Darlington, the town will become visibly more chaotic and run down. Why waste time and money cutting the projects now, when there will only be a need for it again in the future to repair the damage caused and unfortunately this will be too late for some. Keep the funding as it is for vulnerable adults and allow the current projects to provide their much needed support.

Cut C05 (Cease Vulnerable Adults Floating Support)

I'm a Support Worker for DISC and know we deliver a valuable service to vulnerable people, the majority of which suffer mental health problems. The cut to this DISC service would result in people becoming more mentally unwell and could result in more hospital admissions, increased crime (more prison sentences), an increase in homelessness etc. Many who rely on our support would be left not knowing how to deal with stressful situation that we help vastly with. Our role covers a wide range of support including accessing benefits so reducing the need for food banks. As you can see cutting our service would impact on a wide range of things. DISC are aware of a wide range of other support services we link into which people aren't aware of and otherwise wouldn't be aware of where to turn for additional support. The majority of people also require our guidance and support to access and attend other services. Debts would mount as we provide support to set up bill payments and arrange payment plans for debts.

Cut C05 (Cease Vulnerable Adults Floating Support)

I'm being supported by DISC Support for All. DISC is very helpful. I depend of DISC help and very good with me and I would like to continue with them. I've been with them a lot of years. I'm looking forward to continue to work with DISC. Groups is nice, very friendly, good social life. It's good for making friends and to learn things like cooking, painting, making things. Staff is very helpful, kind. I give many thanks to DISC.

Cut C05 (Cease Vulnerable Adults Floating Support)

I'm having support from DISC but have been with different support services over the years. I will loose my flat if I don't have support because I only got that flat because I have a Support Worker. I would be stuck without a Support Service. I've always had support since leaving home at the age of 16 years old because I have learning disabilities. They help me with benefits, letters and making phonecalls and to understand information and to come to some appointments like CAB. I would be very stressed without support and would end up being sent to West Park. I've got no family to help. My parents live too far away. I don't like the Social Service system cos it goes on what needs you've got and I don't qualify.

Cut C05 (Cease Vulnerable Adults Floating Support)

I'm now getting support from DISC. If there aren't any support services what will happen to people, they will get worse. I haven't any close relatives in this country to help me. Support gives, hope, help, advice to people and shows what way is right. It's very crazy if no help for anyone. Some people have relatives to help, if no one some people alone. Will be more problem if no help.

Cut C05 (Cease Vulnerable Adults Floating Support)

I am a gateway worker for DISC, I deal with referrals that come in for Darlington intensive Mental Health service, support for all service and partly the postive support pathway.

Darlington Mental health supports those with mental health dianosiswho need intensive housing support and support for all and PSP are generic which includes MH, Substance Misuse, Domestic Abuse, LD, offenders/young offenders.

Our referrals come predominantly from the key point of access but may also come from our drop in service and West Park Hospital.

Our services meet a wide range of needs - predominantly housing but this can also be a range of different things including moving home, setting up and maintaining, debt/rent arrears issues, domestic violence, preventing eviction and drug and alcohol issues that may be impacting on housing.

Our services offer different support to meet the individuals needs of the client, Interventions the service provides include full programme of support, drop in service for advice and guidence and short term interventions which last no more than 28 days. We also have a number of groups including cooking and arts and crafts that people can attend to help the to overcome social isolation and anxiety. These groups have had excellent feedback and those on service and those that have now left the service can attend. Some times these groups are the only time some people get to interact socially with others and this means a great deal to them.

In our drop in we are finding more and more people coming to us that have seen their friends and family improving their lives and taking part in education/training and paid work and want to achieve these things for themselves.

I feel that without the support for service and due to the cuts of other services the council will find that there will be.increased rent and council tax arrears, increased court /eviction costs. Also with more people being moved to universal credits this could also have a negative impact without intervention and guidence.

Case study – a few weeks ago we had an elderly gentleman to come to our office as he wanted help to move and had heard from someone that we could provide this service. This man lives on his own in a flat in Redhall, his wife passed away a number of years ago and his daughter and grandchildren live in York. This gentleman wants support to move from this flat where he is very socially isolated to a sheltered/supported community where he can be around people his own age and take part in activities. We ask him to come along to our art group so he could spend some time with other people - he came that same day. He brought with him photos of the model areoplanes he used to make and photos of how his garden used to look before he moved to his flat. He shoed everyone in the office and was very proud and happy to be able to interact with others. This gentleman has attended this group every week and said it means so much to him to be able to get out of his flat and speak to like minded people. This may seem like a small thing to others and is only the very tip of the iceberg for the support and help we have provided to people over the last 14 months but for this man it means the world and these are the kind of people that will left isolated without our intervention.

Cut C05 (Cease Vulnerable Adults Floating Support)

I currently work for DISC on the intensive mental health project. The floating support service offered by DISC is a vital service for our service users. As we can take only a small amount of referrals on the mental health project, none eligible service users can access the support for all service. These individuals still require support but do not meet our criteria, making the support for all project a vital service. This client group if left unsupported will put increased pressure on other services i.e NHS, police, probation, housing ect as their health and wellbeing deteriorates without support from our service.

FF 52l (Housing Related and Outreach Support for Vulnerable Adults)
Cut C05 (Cease Vulnerable Adults Floating Support)

I work for DISC with the PSP 16-25yr olds and as a member of this team I totally disagree with ceasing any funding for these type of people. Working in the enviroment I see the struggle vulnerable young adults have every day and how hard it is for them to do normal things we take for granted every day.

All this will do is make a lot more work for emergency services as well as the council itself in the forseeable future.

Cut C05 (Cease Vulnerable Adults Floating Support)

I would like to put my point across regarding the ceasing of vulnerable adults Floating support. I am currently a Disc floating support worker. On my case load alone I work with 17 clients eight who have mental health, three who are classed as high risk mental health which need dual working. This is only on my case load other co- workers, have similar caseloads. The government have stipulated today that they are putting an extra £2m into funding for mental health. Our service regularly supports clients with mental health where other services are often Unable. To shut down these services will result in many vulnerable adults not getting the support that they need. Why distribute £162.00 between several services, when it could be put into an already tried and tested excellent running service who had already won the tender. To shut down this service would also add to the government expenses which all staff having to claim benefits due to loss of jobs.

Cut C05 (Cease Vulnerable Adults Floating Support)

DAD have very serious concerns about this proposal, it impacts on disabled people who although need a low level of support; in practical terms is essential to people keeping their independence and managing day to day life. Housing related support enable many people to manage their own well being, and keep out of hospital and other statutory services. The ability to have a stable housing is a basic need, which if not available will lead to people's needs increasing rapidly over a short period of time.

Although the futures fund is being suggested, it would be vital that any alternative provision is provided in a very individual way, as people who use this service will all have different needs and access requirements.

DAD would also envisage that many of the people who require this support, if withdrawn would then meet the national eligibility criteria under the Care Act 2014, and support services would be required.

Cut C06 (Cease Drug and Alcohol Floating Support)
Cut C05 (Cease Vulnerable Adults Floating Support)
FF 52b (A Remodelled Dolphin Centre including the Central Library)

This is a transcription of a comment made during the public meetings held during the budget consultation:

People matter. Broken people, vulnerable people. The anonymous and ordinary people, the high-profile public servants, they all matter. I’m conscious that so much of the passion that has been provoked by these budget proposals has all been centred on buildings. I do not believe that Darlington will be poorer if the Central Library is relocated. I do not believe that Darlington will be poorer if the Market is in private hands. I do not believe that Darlington will be poorer if the mayor doesn’t have a nicer car. But it will be different. However, Darlington will be poorer if it doesn’t provide support for its most vulnerable citizens - those with drug and alcohol problems, those who have been abused. I’m not talking in financial terms, though of course the chaotic drug user costs the community about £70k a year if there’s no intervention. I’m talking about the moral poverty of our town. We are all diminished by such things. Close to £228k is allocated in the Future Fund to the Head of Steam. Enough to pay the salaries of nine support workers, who in turn support up to 100 vulnerable people. I believe in the people of Darlington, I believe that the solution to the issues we’re confronted with lies within our hands and we have the capacity to answer it. I want to see a future where people take responsibility for the vulnerable members of our community. Is it such a preposterous idea to ask a volunteer motorist who has a vintage car to provide transport for the mayor? I have great sympathy with those who are having to impart this dreadful news to the people of Darlington. Could I urge that the council look again at the allocations within the Future Fund? Look at it as if they’ve never seen it before, stand back from it and ask yourself whether it’s people that matter or is it buildings? Buildings exist to be used, so let us not become a town where buildings matter and the dignity of the least of our citizens is forgotten.

Cut C05 (Cease Vulnerable Adults Floating Support)
Cut S14 (Strategic Grant Budget)
Core EffR5 (Members Allowances)

Responses to Equalities Impact Assesments


Core CYP4 (Early Help Model Revised)
Cut C09 (Cease funding to Gay Advice Darlington and for DAD Information Post)
Cut W03 (Library Service Mobile Library)
Core LLE18 (Concessionary Fares)
Cut W20 (Blue Badge Parking)
Cut C05 (Cease Vulnerable Adults Floating Support)
Cut Hu01 (Childrens Centres, Early Help and intervention - Specialist Family Support)
Core AH5 (Adult Direct Payments to Personal Budget Costs)

Darlington Association on Disability response