Corporate complaints procedure
The complaints and information governance team handles all compliments, comments and Corporate complaints. We have tried to make it as easy as possible for you to tell us what you think.
For more information please view the corporate complaints procedure [pdf document].
You can also:
- use our online complaints form [online form]
- email: [email protected]
- call us on 01325 406777
- visit us at the Town Hall, Darlington, DL1 5QT
Local Government and Social Care Ombudsman
More information on the Local Government and Social Care Ombudsman Service is available on the Local Government and Social Care Ombudsman's website [external link].
The Local Government and Social Care Ombudsman's complaint handling code is available on the Local Government and Social Care Ombudsman website [external link]