Cookie Consent by Cookie Consent by Darlington Borough Council - Household Waste Recycling Centre (HWRC) bookings

Household Waste Recycling Centre (HWRC) bookings

Who do you keep information about?

We keep information about residents of the Borough who book a slot at the HWRC

Why do you keep information about me?

We keep information about you to enable you to access the HWRC in a COVID secure manner.  

Who can see my information?

Access is restricted to the Web Team

How do you store the information you keep about me?

The information is stored securely our booking system Reservio.

Is my information transferred to a third country or international organisation?

Yes, details are included in Reservio’s privacy policy [external link].

How long do you keep information about me?

We keep your information for as long as we maintain our contract with Reservio.

How did the Council get my personal data?

The information we have is information with has been provided by you or your representative.

What sort of information do you keep?

We may use the following information about you to make sure that we provide you with the right service, advice or support. We will only use the minimum amount of information necessary to do so and will take every reasonable step to ensure the information is accurate. 

Personal data

  • Name
  • Phone number
  • Email address
  • Address (We will not record your address, however, we will use it at the time you visit the HWRC to determine you are a Darlington resident).