Cookie Consent by Cookie Consent by Darlington Borough Council - My Darlington+ privacy notice

My Darlington+

My Darlington+

In order to receive all the benefits of My Darlington+ you will need to register. If you register for our basic service we require your name, address, mobile number and email.  Your email address is used as a username so it can be used to identify your account if you have any problems and we use your address so that we can give you personalised information such as your refuse collection if you live in the borough. Your mobile number is used to help us match you to other Council systems such as our Report It and bowling alley booking systems. - This means you can use 1 account to access several services.

We will only contact you by email if there is a problem or a change to My Darlington+ and we need to make you aware of some unavailability or you need to make a change to continue using the service.

You will need to actively subscribe to receive alert emails for bookmarked pages, events and refuse collections.

If you want to take advantage of other functionality such as some of our notification services, these are all opt in. You will need to set these up within your account.

Data Retention

As long as you log regularly into your My Darlington+ account we will continue keep your account open and the data within it.  Once an account has not been logged into for 2 years we will delete this account and the data held within My Darlington+. New accounts that have not been logged into within 1 year of being created will also be deleted.