Cookie Consent by Cookie Consent by Darlington Borough Council - My Darlington+ privacy notice

My Darlington+

My Darlington+

In order to receive all the benefits of My Darlington+ you will need to register. If you register for our basic service we require your name, address and email.  Your email address is used as a username so it can be used to identify your account if you have any problems and we use your address so that we can give you personalised information such as your refuse collection.

We will only contact you by email if there is a problem or a change to My Darlington+ and we need to make you aware of some unavailability or you need to make a change to continue using the service.

You will need to actively subscribe to receive alert emails for bookmarked pages, events and refuse collections.

If you want to take advantage of other functionality (for example, viewing your council house/garage rent balance online), you will need to provide additional information. This includes your housing rents number and date of birth. This information will be used for verification purposes and we will not pass any of this information to a third party.

Data Retention

As long as you log regularly into your My Darlington+ account we will continue keep your account open and the data within it.  Once an account has not been logged into for 2 years we will delete this account and the data held within My Darlington+.