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2021.07.28 Safety Notice: Oculus - Quest 2 (foam facial interface)

28 July 2021

The following notice appears on theĀ Oculus website.

IMPORTANT SAFETY NOTICE
Actions regarding Quest 2 removable foam facial interface

Quest 2

Oculus has recently taken actions in response to a very small percentage of users reporting a generally mild skin irritation where the foam portion of the Quest 2 facial interface rests on the skin.

The safety and comfort of every customer is our top priority. As part of this commitment we are now offering a free silicone cover to Quest 2 headset and Quest 2 Fit Pack owners.

We thank you for being a customer and want you to know that we are more dedicated than ever to creating safe and unbelievable experiences for all.

To begin requesting a free silicone cover click or tap 'Go to My Devices' below. For additional questions please refer to the FAQs here or reach out to us at Oculus Support.

STEP 1
Sign in with your Facebook or Oculus ID.

STEP 2
Go to 'My Devices' and request Quest 2 silicone cover.

STEP 3
Enter and submit your shipping information.

Go to My Devices

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