2022.02.10 Recall: Shnuggle - Folding Bath Stand
11 February 2022
The following notice appears on theĀ Mamas & Papas website
Shnuggle Folding Bath Stand
Sold between April 2019 and January 2022.
The above product supplied by Shnuggle to Mamas & Papas meets all the European safety standards but they have identified that there is a potential safety risk if the stand is incorrectly fitted.
We are supporting Shnuggle's decision to voluntarily take these steps due to our primary concern being the safety of our customers and products. We are reassured that this item meets and, if used correctly exceeds, the necessary safety standards. We are taking these steps as a precaution.
What should I do?
If you bought this product please:
- stop using the Folding Bath Stand
- register for a new safety strap on the Shnuggle website
- reply to any direct communication from us to confirm that you received the notice
Customers with the above Folding Bath Stand should stop using them immediately and follow the link to register for a new safety strap. After the safety strap has been fitted, normal use can then resume.
Any future stock of this item, after 8 February 2022, will include the safety strap.
We would like to sincerely apologise to customers for any inconvenience or disappointment caused.
Should you have any additional questions, please contact Shnuggle by emailing [email protected] at any time, or contact their customer service desk on +44 (0) 28 9181-5169 (Monday - Thursday 8.30am - 5pm and Friday 8.30am - 2pm).
Please find a copy of the supplier's notice here.
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