Current Apprenticeship Vacancies

Current Vacancies

Click on the links below for more detailed information.

VacancyCourse SubjectEmployerClosing Date
Learning and Development Apprentice Administrator Business and Administration HC One 22 November 2017
Customer Service Support Apprentice Customer Service Just Paintball 30 November 2017
Apprentice Care Assistant Health and Social Care The Gardens Care Home 3 December 2017
Apprentice Customer Service Assistant Customer Service Darlington Borough Council 10 December 2017

If you would like to apply for an apprenticeship, please complete one of the following application forms:

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Apprenticeships2 Childcare Small Site Joinery Small  


Learning and Development Apprentice Administrator

Employer: HC One
Hours: 37.5 hours per week
Salary: Apprentice £187.50 per week
Number of Posts: 1

Vacancy Details

“HC-One is a company with a vision. The HC in our name stands for Health Care, which is what we do and One symbolises how we do it. We are focused on the individual, on providing outstanding one-to-one care, on being the one who matters and the one who makes the difference “

The vacancy will require the successful applicant to carry out all aspects of Business Administration including:

  • Supporting the People Development administration team in all projects and events by arranging venues, providing administrative support, and preparing resources to ensure high quality and consistency of supporting materials, whilst studying towards a vocational qualification
  • Developing relationships, liaising and working effectively with all teams at HC-One
  • Learning how to ensure clear, accurate and timely communication via all channels e.g. telephone, e-mail, learning and development publications
  • Having excellent time management and having the ability to prioritise own workload
  • Building relationships with external agencies, suppliers and organisations; maintaining data and the processing of invoices
  • Ensuring the Learning Management System is accurate and up to date, making amendments and ensuring any updates to the system are communicated to all relevant users. Liaising with and providing support for learning and development facilitators and managers to develop awareness of HC-One’s learning & development processes and practices
  • Working closely with external training providers ensuring meetings are planned and well prepared for, with relevant documents and reports in place.
  • Taking, writing and distributing minutes
  • Answering and responding to learning and development queries, conveying messages, keeping logs and messaging books as required.
  • Playing a pro-active part in People Development projects to change the way in which people access and engage with learning at HC-One
  • Reporting immediately to the Home Manager, or Person in Charge, any illness of an infectious nature or accident incurred by a Resident, Colleague, self or another.
  • Understanding and ensuring the implementation of the Care Home’s Health and Safety policy, and Emergency and Fire procedures

Training will be provided to achieve the following qualifications:

  • NVQ Level 2 Diploma in Business and Administration
  • Level 2 Employment Rights and Responsibilities
  • Functional Skills in maths, English and ICT (as required)

Training will take place every other week at our Training Centre.  Here you will learn the theory elements of the course,
gaining the knowledge to complete the qualifications.

To apply: Please apply on: www.darlington.gov.uk/jobs

For more information: Please contact Lauren Mallaby on 01325 405601 or email Lauren.Mallaby@darlington.gov.uk

Closing Date: Wednesday 22 November 2017


Customer Service Support Apprentice

Employer: Just Paintball
Hours: 37.5 hours per week
Salary: £3.75 per hour 
Number of Posts: 1

Vacancy Details

Just Paintball is looking for a highly motivated Customer Service Support Apprentice to join their small but very successful team. You must be a self-starter, with a can-do attitude and have a strong interest in leisure pursuits. You will have excellent interpersonal and communication skills, and be a real team player.

The vacancy will require the successful applicant to carry out all aspects of Customer Service including:

  • Receiving and processing orders for retail and trade customers
  • Packaging, shipping and tracking orders for retail and trade customers
  • Providing face to face and telephone advice and technical support to customers
  • Providing ongoing support to the Retail Manager and other colleagues
  • Maintaining the store area in a good state of tidiness
  • Stocking incoming products and re-stocking / maintaining kit following events
  • Processing, picking and shipping orders

Training will be provided to achieve the following qualifications:

  • NVQ Level 2 Diploma in Customer Service
  • Level 1 Employment Rights and Responsibilities
  • Functional Skills in maths, English and ICT (as required)

Training will take place every other week at our Training Centre.  Here you will learn the theory elements of the course,
gaining the knowledge to complete the qualifications.

To apply: Please apply on: https://www.findapprenticeship.service.gov.uk/apprenticeship/-206926

For more information: Please contact Lauren Mallaby on 01325 405601 or email Lauren.Mallaby@darlington.gov.uk

Closing Date: Thursday 30 November


Apprentice Care Assistant

Employer: The Gardens Care Home
Hours: 37 hours (Shift work)
Salary: £129.50 per week
Number of Posts: 2

Vacancy Details

“Located in a quiet area of Darlington, The Gardens is a nursing and care home mainly focused on residential care for old age, dementia and physical disability. The Gardens also offers respite care for non-residents whose carers are in need of some hours or days off. The residential home admits adults 55 years or older and compromises 55 single rooms and 1 shared room, 52 of which are en-suite.”

The successful applicant will be required to carry out the following:

  • To assist with the daily routine of the care home
  • To assist residents in all aspects of their personal care
  • To assist in activities
  • To maintain good levels of housekeeping and good levels of hygiene
  • To assist residents with their mobility needs
  • To work as part of a team 
  • To assist residents during mealtimes; this may include serving meals or supporting the individual to eat and drink
  • To record information in appropriate documents
  • To maintain confidentiality

Training will be provided to achieve the following qualifications:

  • Level 2 NVQ Diploma in Health and Social Care
  • Certificate in Preparing to Work in Adult Social Care
  • Level 1 Functional Skills in maths, English and ICT  (as required)

To apply: Please apply on the National Apprenticeship Vacancies Website or submit CVs to l&s@darlington.gov.uk

For more information: Please contact Lauren Mallaby on 01325 405601 or email Lauren.Mallaby@darlington.gov.uk.

Closing Date: Sunday 3 December 2017


Apprentice Customer Services Assistant

Employer: Darlington Borough Council
Hours: 37 hours per week
Salary: Apprentice £129.50 per week
Number of Posts: 1

Vacancy Details

Darlington Borough Council is a unitary authority which delivers a range of services to the people of
Darlington. The Council has approximately 2,000 employees.

The vacancy will require the successful applicant to carry out all aspects of Customer Service including:

  • Providing support in Customer Services to deal with a wide range of customer enquiries within a customer service environment
  • Providing a support service to the Customer Services function, ensuring a friendly and responsive service to telephone enquiries, email and visitors
  • Undertaking administrative duties relevant to Customer Services as required
  • Inputting data accurately onto a range of different systems within Customer Services
  • Undertaking tasks as required which may be of a sensitive and confidential nature
  • Being an effective and flexible team member to ensure that requirements are met
  • Ensuring that you work in line with all the Council’s policies and procedures and ensure that you are aware of your obligations under these
  • Behaving according to the Employees’ Code of Conduct and ensuring that you are aware of your obligations and responsibilities re. conflicts of interest, gifts, hospitality and other matters covered by the Code
  • Carrying out your role in line with the Council’s Equality agenda
  • Complying with health and safety policies, organisational statements and procedures, reporting any incidents / accidents / hazards and taking a pro-active approach to health and safety matters in order to protect yourself and others 
  • Completing any other duties of a similar nature related to this post that may be required from time-to-time

This post is deemed to be a ‘Customer Facing’ role in line with the definition of the Code of Practice on the English language requirement for public sector workers.

Training will be provided to achieve the following qualifications:

  • NVQ Level 2/3 Diploma in Customer service
  • Level 2 Employment Rights and Responsibilities
  • Functional Skills in maths, English and ICT (as required)

Training will take place every other week at our Training Centre. Here you will learn the theory elements of the course,
gaining the knowledge to complete the qualifications.

To apply:  Please apply on: www.darlington.gov.uk/jobs

For more information: Please contact Lauren Mallaby on 01325 405601 or email Lauren.Mallaby@darlington.gov.uk

Closing Date: Sunday 10 December 2017