Council Tax Online

Council Tax Online [link opens in a new page]

Signing in to Council Tax online will give you up to date information on when your payments are due, what discounts or exemptions you have and what payments you have already made. Any payments that you make will show on your account the working day after we receive them.

To access your account online you will need:-

  • Your most recent ONLINE KEY. This is shown on all Council Tax bills issued after the 3rd of November 2017. If you have multiple bills for the same address only your most recent Online Key will be valid.
  • Your 11 digit payment reference number. In some cases the 11th ‘digit’ may be an X which should be included.
  • Your Property Address
  • Your First and Last name if you are the Liable Party for Council Tax or your Full Business Name as shown on your Council Tax bill.

If you don’t have a bill with an online key you can request one HERE [e-form opens in new window] using our online Enquiry Form and choosing the reason for your enquiry as Copy Bill.

Switch to Paperless Billing

If you would like to switch to paperless billing you can do so by signing in using the information listed above. You will need a valid e-mail address that we can use to send your notifications to. Once signed up we will send all future Council Tax bills to this address. If you change e-mail address you can log in and update your account any time.

Property Band Enquiries

You can use Council Tax Online to check the band of any property in the Darlington Borough Council area. You just need the postcode or street name to do this. Just click Council Tax Online [link opens in a new window] and then Start under Property Enquiry. If the property is new then it may not yet have a Council Tax band but other properties in the street may already have been banded by the Valuation Office.