Contact us

Most of our services are based in the Town Hall

Not sure who to contact?

Main switchboard number: 01325 405000

Main minicom number: 01325 388088 

ServiceWhat we look afterEmail address / Online formsPhone numberAddress
Adult social care Physical and sensory impairment, safeguarding adults, self directed support, carers   01325 406111 Emergency duty team: 01642 524552 or Minicom: 01642 602346 Adult social care locations
Allotments 01325 405111  
Benefits -council tax and housing applying for benefit, benefit fraud, overpayments 01325 405444 Customer service centreTown Hall
Bins, waste and recycling Recycling dates, household waste recycling centre (tip), bulky waste removal 01325 405111 Customer service centreTown Hall
Building control 01325 405777  
Bus passes and concessionary fares 01325 405222 Customer service centreTown Hall 
Business advice and support Business directory, skills and training, funding    
Business rates   Online Enquiries form 01325 405666 Town Hall 
Children's social care Disabled children, looked after children, fostering and adoption   01325 406222 Town Hall
Civic Theatre [external link] 01325 387732 Box office: 01325 486555 Minicom: 01325 387761 Parkgate, Darlington, DL1 1RR
Complaints, compliments and comments 01325 406777 Town Hall
Councillors 01325 406444 Town Hall
Council and private sector housing Homelessness, apply for a council home, repairs 01325 405333
Emergency homelessness number: 01642 524552
Council tax Charges, discounts and exemptions Online Enquiries form 01325 405555 Town Hall
Dog warden Stray dogs, dangerous dogs, microchipping, dog fouling 01325 405111  
Dolphin Centre 01325 406000 Minicom: 01325 380786 Horsemarket, Darlington, DL1 5RP
Eastbourne sports complex 01325 243177 Minicom: 01325 243177 Bourne Avenue, off Hundens Lane, Darlington, DL1 1LJ
Electoral registration How to register, postal votes, proxy votes 01325 406444 Town Hall
Environmental health Noise, pest control 01325 405111 Customer service centreTown Hall 
Events information   01325 405000  
Freedom of information 01325 405777 Town Hall
Head of Steam (Darlington railway museum) 01325 405060 Nort Road Station, Darlington, DL3 6ST
Highways Street lights, broken pavements, potholes, highway schemes 01325 405222 Emergency number:07860 809115 Customer service centreTown Hall
Jobs and recruitment 01642 526992  
Libraries Online library [external link], local and family history, Bookstart Crown Street: 01325 462034 Cockerton: 01325 461320  
Licensing 01325 405888  
Media team News articles, One Darlington, media enquiries 01325 406058  
Neighbourhood Resolution Team A free community mediation service to support residents experiencing conflict, nuisance or anti-social behaviour 01325 406999  
Parking Car parks in Darlington, resident parking, pay or appeal a parking fine 01325 405222  
Payments Automated payments line: 0300 456 2671  
Planning Search applications, apply for permission 01325 405777 Customer service centreTown Hall
Registrars - births, deaths and marriages Search for a birth, marriage or death certificate, marriages and civil partnerships 01325 406 400 Urgent marriages and civil partnerships: 07932 538910 Backhouse Hall, Bull Wynd, Darlington, DL1 5RG
School admissions 01325 406333  
School Governors Governor Training 01325 406333 Town Hall
Street cleaning 01325 405111  
Trading standards Citizens Advice consumer service 03454 040506  
Winter gritting 01325 405777  

Town Hall

Town Hall
County Durham

Opening times

Monday to Wednesday - 8:30am - 4:45pm
Thursday 9:30am - 4:45pm
Friday: 8:30am - 4:15pm

The Town Hall closes during bank holidays. To find out if the Town Hall will be closed when you are planning your visit, call 01325 405000 or visit our important announcements page.

Car parks in Darlington

If you are visiting us by public transport, the Traveline journey planner [external link] will show you the best way to get here.