Contact us

Most of our services are based in the Town Hall

Not sure who to contact?

Main switchboard number: 01325 380651

Main minicom number: 01325 388088

customerservices@darlington.gov.uk 

ServiceWhat we look afterEmail addressPhone numberAddress
Adult social care Physical and sensory impairment, safeguarding adults, self directed support, carers  

01325 346200

Emergency duty team: 08702 402994

Minicom: 01325 468504

Adult social care locations
Allotments   countryside@darlington.gov.uk 01325 388052  
Benefits -council tax and housing applying for benefit, benefit fraud, overpayments hbenquiries@darlington.gov.uk 01325 388514 Customer service centreTown Hall
Bins, waste and recycling Recycling dates, household waste recycling centre (tip), bulky waste removal customerservices@darlington.gov.uk 01325 388777 Customer service centreTown Hall
Building control   buildingcontrolenquiries@darlington.gov.uk 01325 406214  
Bus passes and concessionary fares   customerservices@darlington.gov.uk 01325 388799 Customer service centreTown Hall 
Business advice and support Business directory, skills and training, funding business.support@darlington.gov.uk    
Business rates   revenue.queries@darlington.gov.uk 01325 388379 Town Hall 
Children's social care Disabled children, looked after children, fostering and adoption   01325 346200 Central House, Gladstone Street, Darlington, DL3 6JX
Civic Theatre [external link]   info@darlingtonarts.co.uk

01325 387732

Box office: 01325 486555

Minicom: 01325 387761

Parkgate, Darlington, DL1 1RR
Complaints, compliments and comments   complaints@darlington.gov.uk 01325 388043 Town Hall
Councillors   democratic@darlington.gov.uk 01325 388351 Town Hall
Council and private sector housing Homelessness, apply for a council home, repairs housing@darlington.gov.uk

01325 388542

Emergency homelessness number: 08702 402994

 
Council tax Charges, discounts and exemptions revenue.queries@darlington.gov.uk 01325 388373 Town Hall
Dog warden Stray dogs, dangerous dogs, microchipping, dog fouling dog.warden@darlington.gov.uk 01325 388799  
Dolphin Centre   leisure.services@darlington.gov.uk

01325 388406

Minicom: 01325 380786

Horsemarket, Darlington, DL1 5RP
Eastbourne sports complex   eastbournesportscomplex@darlington.gov.uk

01325 243177

Minicom: 01325 243177

Bourne Avenue, off Hundens Lane, Darlington, DL1 1LJ
Electoral registration How to register, postal votes, proxy votes elections@darlington.gov.uk 01325 388351 Town Hall
Environmental health Noise, pest control customerservices@darlington.gov.uk 01325 388799 Customer service centreTown Hall 
Events information   eventsteam@darlington.gov.uk     
Freedom of information   freedomofinformation@darlington.gov.uk 01325 388799 or 01325 388905 Town Hall
Head of Steam (Darlington railway museum)   museum@darlington.gov.uk 01325 460532 Station Road, Darlington, DL3 6ST
Highways Street lights, broken pavements, potholes, highway schemes customerservices@darlington.gov.uk

01325 388799

Emergency number:07860 809115

Customer service centreTown Hall
Jobs and recruitment   recruitment@xentrall.org.uk 01642 526992  
Libraries Online library [external link], local and family history, Bookstart

crown.street.library@darlington.gov.uk

cockerton.library@darlington.gov.uk

Crown Street: 01325 462034

Cockerton: 01325 461320

 
Licensing   licensing@darlington.gov.uk    
Media team News articles, Darlington Together, media enquiries communications@darlington.gov.uk 01325 406058  
Parking Car parks in Darlington, resident parking, pay or appeal a parking fine customerservices@darlington.gov.uk 01325 388799  
Payments   payment.queries@darlington.gov.uk Automated payments line: 0300 456 2671  
Planning Search applications, apply for permission planning.enquiries@darlington.gov.uk 01325 388799 Customer service centreTown Hall
Registrars - births, deaths and marriages Search for a birth, marriage or death certificate, marriages and civil partnerships registeroffice@darlington.gov.uk

01325 346604

Urgent marriages and civil partnerships: 07932 538910

Backhouse Hall, Bull Wynd, Darlington, DL1 5RG
School admissions   schools.admissions@darlington.gov.uk 01325 388812 or 01325 388027  
Street cleaning   customerservices@darlington.gov.uk 01325 388777  
Trading standards   tradingstandards@darlington.gov.uk 01325 388799  
Youth service (Click)   click@darlington.gov.uk    
Winter gritting   customerservices@darlington.gov.uk 01325 388799  

Town Hall

Town Hall
Feethams
Darlington
County Durham
DL1 5QT

Opening times

Monday to Wednesday - 8:30am - 5pm
Thursday 9:30am - 5pm
Friday: 8:30am - 4:30pm

The Town Hall closes during bank holidays. To find out if the Town Hall will be closed when you are planning your visit, call 01325 380651 or visit our important announcements page.

Car parks in Darlington

If you are visiting us by public transport, the Traveline journey planner [external link] will show you the best way to get here.