2023.06.05 Safety Report: Replacement Charger for Microsoft Surface (sold via AliExpress)
05 June 2023
The following notice has been issued by the Office for Product Safety and Standards.
Product
Replacement Charger for Microsoft Surface sold via AliExpress
Type
Electrical Appliances and Equipment - Replacement Laptop Charger
Country of origin
China
Product description
Black replacement laptop charger for Microsoft Surface, including black transformer and black power supply lead with red fuse cover.
Model
DHM1800
AliExpress ID
4000800764967
Listing name
Charger for Microsoft surface book pro 3/4/5/6/7 power adapter Supply 65 w 15 V 4 A Tablet Laptop PC Fast Charging EU AU US UK plug
Hazard
The product presents a serious risk of electric shock as it has insufficient external build quality, which can allow access to live parts. If a user were to touch the live part when the product is plugged in, they would receive an electric shock. The product also required improvements to marking, labelling and documentation.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The listing has been removed by the online marketplace (AliExpress).
We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.
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