Domestic and Sexual Abuse Directory

C: The One Stop Shop

Address: 13 Horsemarket, Darlington
Telephone: 01325 406170
Email: connexions.reception@darlington.gov.uk

C: The One Stop Shop

Personal advisors work with young people aged 13-19 (or up to 25 if a young people has a learning difficulty or disability) to provide information, advice and guidance with issues they face at school, college, work or in their personal and family life. Advisors can also refer young people for specialist support if needed.

ChildLine

Telephone: 0800 11 11

ChildLine [external link]

ChildLine is a charity which offers children and young people help and advice for problems from bullying and sexual abuse to emotional abuse, substance misuse or self harming.

Citizens Advice Bureau

Address: Bennet House, Horsemarket, Darlington
Telephone: 01325 256999 (10am-4pm)

Darlington Citizen's advice bureau [external link]

Darlington Citizen's Advice Bureau provides free, independent, confidential and impartial advice on people's rights and responsibilities. It provides advice and information on welfare benefits, employment and money advice to those eligible for legal help.

Darlington Association on Disability (DAD)

Address: 22-22 Horsemarket, Darlington, DL1 5PT
Telephone: 01325 489999
Text: 07624 818 780
Minicom: 01325 254061
Fax: 01325 488188

Darlington Association on Disability (DAD) [external link]

DAD is a voluntary and charitable organisation led by disabled people. It promotes independence and choice, and supports disabled people and carers in issues such as personal safety, living independently and personal relationships.

Darlington Borough Council's Adult Services

Address: Central House, Gladstone Street, Darlington
Telephone: 01325 346200

Adult Services

Adult Services help people live as independently as possible by providing assistance for older people, carers and people with impairments.

Darlington Borough Council's Children's Social Care

Address: Central House, Gladstone Street, Darlington
Telephone: 01325 346200

Children's Social Care

Social Care services ensure that children and young people live in a secure, stable and safe environment.

Darlington Borough Council's Housing Department

Address: Town Hall, Feethams
Telephone: 01325 380651

Housing

More information about domestic abuse if you live in council housing

The housing department provides services to residents in the public and private housing sectors, including housing options, support for those with mental health and substance misuse issues and lists of landlords.

Darlington Refuge

Telephone: 01325 364486
Email: familyhelp@btconnect.com

First Stop Darlington

Address: Tubwell Row, Darlington
Telephone: 01325 254463
Email: info@darlingtonfirststop.org.uk

First Stop Darlington is a local charity working with people who are homeless, or at risk of becoming homeless.

Services include: free laundry and shower facilities, counselling, free telephone and internet access, health advice and help to fill out forms.

Gay Advice Darlington (GADD)

Address: The Gay Centre, 9 Duke Street, Darlington
Telephone: 01325 355551

Gay Advice Darlington [external link]

Gay Advice Darlington is committed to supporting gay people, by improving and promoting knowledge and awareness. It aims to relieve mental and emotional crises suffered by those who are homosexual, bisexual or in doubt about their sexuality, as well as supporting their friends, relatives and partners.

Mind

Address: St Hilda's House, 11 Borough Road, Darlington
Telephone: 01325 283169

Darlington Mind [external link]

Darlington Mind is a charity dedicated to promoting and preserving good mental health and tackling isolation, which can result from mental distress.

Services provided include: Counselling, therapeutic activities, housing support services and help with education and employment.

Mobile Advice Cooperative

The cooperative is available at the following centres and times for drop in advice and information:

  • Dodmire Children's Centre - Tuesdays 12:30-2:30pm
  • McNay Street Children's Centre - Wednesdays 9:30-11:30am
  • Skerne Park Children's Centre - Wednesdays 12-2pm
  • Mount Pleasant Children's Centre - 09:45am-12:15pm

National Domestic Violence freephone helpline

Telephone: 0800 2000 247

This 24-hour, freephone helpline is run in partnership between Women's Aid and Refuge. It can give support, help and information to those suffering from domestic abuse, as well as their friends and family.

The helpline is staffed by fully trained female support workers and volunteers. All calls are confidential and there are services for callers whose first language is not English, or are deaf/hard of hearing.

National Probation Service

The National Probation Service is a law enforcement agency and public authority. Officers work with offenders to supervise them in programmes aimed at reducing re-offending.

NECA Darlington Drug and Alcohol Service

Telephone: 01325 267230

NECA [external link]

Open Monday to Friday - 9am-4:30pm

This service is available to anyone aged 18 or over who is registered with a GP in Darlington or lives in the borough.

The service is open access and people can walk in for advice or an assessment, or ring to request an appointment. The service also accepts referrals from GPs and other professionals.

Services include: advice and education on drug and alcohol misuse, one-on-one support, relapse prevention and aftercare/support.

NHS Services

Call 999 for emergency medical attention

Call 111 for when you need medical help fast, but it isn't an emergency

Check NHS Choices for Health Services.

Police Safeguarding Team

Address: Darlington Police Station, St Cuthbert's Way, Darlington
Telephone: 101

The unit investigates crimes of domestic abuse and aims to reduce the risk of repeat incidents, serious harm to victims and to bring abusers to justice. They can also implement safety measures in the home.

Rape and Sexual Abuse Counselling Centre (RSACC)

Telephone: 01325 369933

RSACC [external link]

RSACC is a charity which provides free and confidential counselling to women and girls (over the age of 13) who have been raped or sexually abused, as well as those who have or are experiencing domestic abuse.

Services include: face-to-face counselling, support for non-abusing partners/relatives and a telephone support line available four evenings a week.

Respect

Telephone: 0808 802 4040

Respect [external link]

Developing and supporting services for the victims and perpetrators of domestic abuse.

Samaritans

Telephone: 01325 465465
National: 0845 7 909090

Samaritans [external link]

Sanctuary Supported Living

Address: Ashfield Court East, Raby Street, Darlington
Telephone: 01325 463141
Helpline: 01325 283226
Email: darlingtondas@sanctuary-housing.co.uk

Sanctuary Housing [external link]

This confidential service provides support to clients who have/are experiencing domestic abuse. Services include: support through the court process, support on housing issues and confidence building.

The service is able to support a client for one year. There is also a children's worker who can provide support to children who have witnessed domestic abuse.

Sexual Assault Referral Centre

Address: Park Place, Darlington
Telephone: 0191 3018554

The Sexual Assault Referral Centre (SARC) specialises in health care, police services and agency referrals for women and men who have experienced sexual assault.

Services provided include: physical examination and treatment of physical injuries, testing and preventative treatment for possible sexually transmitted infections, counselling (provided by RSACC) and help with practical issues.

The Meadows - Sexual Assault Referral Centre

Telephone: 0191 3018554

Opening times: Monday to Friday 9am-3pm.

The Meadows [external link]

The Meadows aims to provide support to anyone living in County Durham or Darlington who has suffered rape or sexual assault. Services are available to both men and women.

Services include: forensic medical examinations, sexual health advice and appointments for STI screening, counselling and an opportunity to pass on anonymous information.

Victim Support

Telephone: 0191 2810491 (Monday - Friday, 8am-8pm, Sat 9am- 5pm)

Darlington Victim Support is a charity offering free confidential support and information to anyone affected by crime. Their staff and volunteers are specially trained to give information, practical help and emotion support to people who have been threatened or abused.

Victims are usually put in touch by the police, but you can contact Victim Support directly.

Additional links

Forced marriage

It is a criminal offence to force people into marriage. If you are concerned that a forced marriage is happening in Darlington, please contact Darlington Register Office

You can also contact

  • The Forced Marriage Unit on 020 7008 0151 between 9:00am and 5.00pm Monday to Friday or email fmu@fco.gov.uk
  • The Choice helpline - 0800 5 999 365
  • Durham Constabulary [external link] - 0845 60 60 365

There is a difference between forced and sham Marriages which are illegal and Marriages which are arranged/of convenience which are legal.