Domestic and Sexual Abuse Directory
C: The One Stop Shop
Address: 13 Horsemarket, Darlington
Telephone: 01325 406170
Personal advisors work with young people aged 13-19 (or up to 25 if a young people has a learning difficulty or disability) to provide information, advice and guidance with issues they face at school, college, work or in their personal and family life. Advisors can also refer young people for specialist support if needed.
Telephone: 0800 11 11
ChildLine [external link]
ChildLine is a charity which offers children and young people help and advice for problems from bullying and sexual abuse to emotional abuse, substance misuse or self harming.
Citizens Advice Bureau
Address: Bennet House, Horsemarket, Darlington
Telephone: 01325 256999 (10am-4pm)
Darlington Citizen's advice bureau [external link]
Darlington Citizen's Advice Bureau provides free, independent, confidential and impartial advice on people's rights and responsibilities. It provides advice and information on welfare benefits, employment and money advice to those eligible for legal help.
Darlington Association on Disability (DAD)
Address: 22-22 Horsemarket, Darlington, DL1 5PT
Telephone: 01325 489999
Text: 07624 818 780
Minicom: 01325 254061
Fax: 01325 488188
Darlington Association on Disability (DAD) [external link]
DAD is a voluntary and charitable organisation led by disabled people. It promotes independence and choice, and supports disabled people and carers in issues such as personal safety, living independently and personal relationships.
Darlington Borough Council's Adult Services
Address: Central House, Gladstone Street, Darlington
Telephone: 01325 406111
Adult Services help people live as independently as possible by providing assistance for older people, carers and people with impairments.
Darlington Borough Council's Children's Social Care
Address: Central House, Gladstone Street, Darlington
Telephone: 01325 406222
Social Care services ensure that children and young people live in a secure, stable and safe environment.
Darlington Borough Council's Housing Department
Address: Town Hall, Feethams
Telephone: 01325 380651
The housing department provides services to residents in the public and private housing sectors, including housing options, support for those with mental health and substance misuse issues and lists of landlords.
Telephone: 01325 364486
First Stop Darlington
Address: Tubwell Row, Darlington
Telephone: 01325 254463
First Stop Darlington is a local charity working with people who are homeless, or at risk of becoming homeless.
Services include: free laundry and shower facilities, counselling, free telephone and internet access, health advice and help to fill out forms.
Gay Advice Darlington (GADD)
Address: The Gay Centre, 9 Duke Street, Darlington
Telephone: 01325 355551
Gay Advice Darlington [external link]
Gay Advice Darlington is committed to supporting gay people, by improving and promoting knowledge and awareness. It aims to relieve mental and emotional crises suffered by those who are homosexual, bisexual or in doubt about their sexuality, as well as supporting their friends, relatives and partners.
Address: St Hilda's House, 11 Borough Road, Darlington
Telephone: 01325 283169
Darlington Mind [external link]
Darlington Mind is a charity dedicated to promoting and preserving good mental health and tackling isolation, which can result from mental distress.
Services provided include: Counselling, therapeutic activities, housing support services and help with education and employment.
Mobile Advice Cooperative
The cooperative is available at the following centres and times for drop in advice and information:
- Dodmire Children's Centre - Tuesdays 12:30-2:30pm
- McNay Street Children's Centre - Wednesdays 9:30-11:30am
- Skerne Park Children's Centre - Wednesdays 12-2pm
- Mount Pleasant Children's Centre - 09:45am-12:15pm
National Domestic Violence freephone helpline
Telephone: 0800 2000 247
This 24-hour, freephone helpline is run in partnership between Women's Aid and Refuge. It can give support, help and information to those suffering from domestic abuse, as well as their friends and family.
The helpline is staffed by fully trained female support workers and volunteers. All calls are confidential and there are services for callers whose first language is not English, or are deaf/hard of hearing.
National Probation Service
The National Probation Service is a law enforcement agency and public authority. Officers work with offenders to supervise them in programmes aimed at reducing re-offending.
NECA Darlington Drug and Alcohol Service
Telephone: 01325 267230
NECA [external link]
Open Monday to Friday - 9am-4:30pm
This service is available to anyone aged 18 or over who is registered with a GP in Darlington or lives in the borough.
The service is open access and people can walk in for advice or an assessment, or ring to request an appointment. The service also accepts referrals from GPs and other professionals.
Services include: advice and education on drug and alcohol misuse, one-on-one support, relapse prevention and aftercare/support.
Call 999 for emergency medical attention
Call 111 for when you need medical help fast, but it isn't an emergency
Check NHS Choices for Health Services.
Police Safeguarding Team
Address: Darlington Police Station, St Cuthbert's Way, Darlington
The unit investigates crimes of domestic abuse and aims to reduce the risk of repeat incidents, serious harm to victims and to bring abusers to justice. They can also implement safety measures in the home.
Rape and Sexual Abuse Counselling Centre (RSACC)
Telephone: 01325 369933
RSACC [external link]
RSACC is a charity which provides free and confidential counselling to women and girls (over the age of 13) who have been raped or sexually abused, as well as those who have or are experiencing domestic abuse.
Services include: face-to-face counselling, support for non-abusing partners/relatives and a telephone support line available four evenings a week.
Telephone: 0808 802 4040
Respect [external link]
Developing and supporting services for the victims and perpetrators of domestic abuse.
Telephone: 01325 465465
National: 0845 7 909090
Samaritans [external link]
Sanctuary Supported Living
Address: Ashfield Court East, Raby Street, Darlington
Telephone: 01325 463141
Helpline: 01325 283226
Sanctuary Housing [external link]
This confidential service provides support to clients who have/are experiencing domestic abuse. Services include: support through the court process, support on housing issues and confidence building.
The service is able to support a client for one year. There is also a children's worker who can provide support to children who have witnessed domestic abuse.
Sexual Assault Referral Centre
Address: Park Place, Darlington
Telephone: 0191 3018554
The Sexual Assault Referral Centre (SARC) specialises in health care, police services and agency referrals for women and men who have experienced sexual assault.
Services provided include: physical examination and treatment of physical injuries, testing and preventative treatment for possible sexually transmitted infections, counselling (provided by RSACC) and help with practical issues.
The Meadows - Sexual Assault Referral Centre
Telephone: 0191 3018554
Opening times: Monday to Friday 9am-3pm.
The Meadows [external link]
The Meadows aims to provide support to anyone living in County Durham or Darlington who has suffered rape or sexual assault. Services are available to both men and women.
Services include: forensic medical examinations, sexual health advice and appointments for STI screening, counselling and an opportunity to pass on anonymous information.
Telephone: 0191 2810491 (Monday - Friday, 8am-8pm, Sat 9am- 5pm)
Darlington Victim Support is a charity offering free confidential support and information to anyone affected by crime. Their staff and volunteers are specially trained to give information, practical help and emotion support to people who have been threatened or abused.
Victims are usually put in touch by the police, but you can contact Victim Support directly.
- Womens Aid [external link] - National Womens Domestic Violence Charity
- Family Help [external link] Telephone: 01325 364486
- The Hideout [external link] - Childrens site about domestic violence
- Kidscape [external link] - Escape site for children suffering bullying or domestic violence
- Stop It Now [external link] - Prevention of Child Sex abuse
- Freedom Programme [external link] - 12 week programme for survivors and perpetrators of domestic violence
- Action On Elder Abuse [external link]
- This is Abuse [external link] - information and advice for teenagers who are abusive or being abused.
- Domestic abuse amongst Gypsies and Travellers [external link]
- Female Genital Mutilation [external link]
It is a criminal offence to force people into marriage. If you are concerned that a forced marriage is happening in Darlington, please contact Darlington Register Office
You can also contact
- The Forced Marriage Unit on 020 7008 0151 between 9:00am and 5.00pm Monday to Friday or email email@example.com
- The Choice helpline - 0800 5 999 365
- Durham Constabulary [external link] - 0845 60 60 365
There is a difference between forced and sham Marriages which are illegal and Marriages which are arranged/of convenience which are legal.