Apprenticeships

Who is this course for?

This course is for those who want to pursue a career working in a range of different environments, such as Customer Service, Secretarial, Personal Assistant, Stores and Stock Control, Project Management, Supervisory / Team Leader, Human Resources, Event Co-ordinator, School Reception and these are only a few of the opportunities once the courses are complete.

This qualification is for:

• Learners who want to progress with Business Administration training, or learners who have already achieved a qualification in Business from 6th Form or College
• Others who have work experience and are looking for a qualification in Business Administration, this will expand on their knowledge
• People who are currently employed and wish to up-date their knowledge and carry on with their Professional Development

As an Apprentice you will gain valuable experience working with an employer. You will also gain experience in electronic diary systems, organisational skills, researching information from the internet, time management, whilst gaining the skills of different methods of communication, such as face to face, telephone, post, email, test and social media. Project management skills, including teamwork, researching, document production, and delivering presentations, will be developed during the course.

What entry requirements do I need to start the course?

Learners must be a UK citizen, or have the right of abode in the UK, or is a citizen of a country that is within the EEA and have been ordinarily resident in the UK, the EU or the EEA continuously for the previous three years before the start of learning.

The learner has left school and is aged 16 or over on 31 August of the funding year in which they start.

Level 3 Business Administrator Apprenticeship (Standard) – we would like you to have GCSEs at grade 9 - 4 (A* - C) or equivalent, in maths and English.

Apprentices must be employed, for a minimum of 30 hours, with a suitable employer in order to link and develop the skills, knowledge and behaviours needed to be successful in this area.

Vacancies can be found at www.gov.uk/apply-apprenticeship [external link] or on our vacancies page.

Alternatively, if you have sourced your own employer our Employment Engagement Officer will arrange to meet with placement to discuss funding, grants and answer any questions the employer may have.

Applicants will be asked to attend an interview, and the interviews will vary from tutors to employers. This will take approximately 45 minutes.

What is the curriculum intent of this course?

The structure and delivery of the course curriculum will enable learners to develop their skills, knowledge and behaviours to reflect the needs of local and regional employers, gain qualifications and be successful in this area.

The curriculum is planned and sequenced to enable learners with previous knowledge and experience to develop the new skills needed to progress to the next stage of their career, training, education or employment.

The curriculum is flexible and responsive to learner demands and can be tailored to suit individual needs, arising from any current and dynamic issues affecting their role, which can be addressed during workshop sessions.

As an Apprentice you will need to be able to demonstrate knowledge and practical skills at the end of your Apprenticeship training programme and understand how this reflects the needs of the local, regional and national economy.

What will the course cover?

Apprenticeships give you the chance to learn and gain nationally recognised qualifications whilst being employed. Areas covered within Business Administration Level 3 are:

• Communication – Social Media
• Document Production
• Using Information Systems
• Managing Diary Systems / Organising Meetings / Time Management
• Reception Activities – School Reception
• Organising and Managing Projects

Business Administration Level 3 (Standard) will be studied over a period of at least 15 months in your place of employment.

You will cover a range of units, including:

• Communicate in a business environment
• Resolve administrative problems
• Manage the work of an administrative function
• Manage personal and professional development

All Apprenticeship Standards have an End Point Assessment, which you would be expected to complete for you to achieve your apprenticeship. More information on this can be obtained from the Learning & Skills Team.

What could I do when I have finished this course?

You may gain employment with your employer and/or decide to progress onto an Advanced / Higher Apprenticeship.

Below is a list of possible progression routes:

On completion of Level 3 the candidate could progress into full time employment or progress onto the Higher Level 4 Apprenticeship within Business Administration.

Potential job roles/ careers could include:

Personal Assistant, Customer Service, Reception Services, Secretarial, Data Input, Administration Support, Clerical Assistant, Stock Control, ICT – Internet, Databases, Sales and Marketing, Human Resources, Payroll, Finance / Accounts, Housing, Building Services, Environmental Services, Corporate Landlord, Life-Line Services and more.

You will also be given information, advice and guidance regarding further developing your skills in your employed role or to progress your knowledge to a higher level.

Where and when will I learn?

During the course you will be expected to attend the training centre (Coleridge Centre) twice a month to work towards the elements of the qualification standards via the e-portfolio. The remaining days will be spent working with your employer gaining the skills, knowledge and behaviours required to complete your qualification.

Functional Skills English and maths are embedded into your training programme but, if needed, additional training is available in these areas to enable you to gain the grades required to achieve the Apprenticeship. More information on your Functional Skills requirements will be discussed at the interview stage.

Apprenticeships require the learner / candidate to be given 20%, paid, off the job training as part of their course.

What should I bring with me?

Please bring your national insurance number, photo ID and any certificates you may have on your first day. The tutor will provide a list of resources you may need to bring in the future.

How much will the course cost?

The course is free for all learners.

What shall I do next?

Apply for the apprenticeship or contact us using the details at the bottom of this page.

Who is this course for?

This course is for those who want to go in a career working in a variety of customer service settings. It will give you the skills and knowledge you need to be able to pursue a career in Customer Service.

As an Apprentice you will gain valuable experience working with an employer carrying out Customer Service duties such as communicating with customers face to face, telephone, post, email, social media, dealing with customer relations, analysing feedback from customers, using email systems to communicate with customers, managing diary systems, reception activities and resolving customer queries and complaints.

Level 2 Customer Service Practitioner

The level 2 qualification is for anyone who wants to develop their understanding of Customer Service, as well as developing their skills in this area.

This is suitable for school leavers, or people who do not have any experience in Customer Service.

Level 3 Customer Service Specialist

The level 3 qualification is for anyone who wants to expand on their understanding of Customer Service, as well as expand their skills in this area.

This is suitable for people working in a Customer Service role and would like to upskill and gain a qualification in this area.

What entry requirements do I need to start the course?

Learners must be a UK citizen, or have the right of abode in the UK, or is a citizen of a country that is within the EEA and have been ordinarily resident in the UK, the EU or the EEA continuously for the previous three years before the start of learning.

The learner has left school and is aged 16 or over on 31 August of the funding year in which they start.

Level 2 Customer Service Practitioner Apprenticeship (Standard) – we would like you to have GCSEs at grade 3 - 2 (D-E) in maths, English and ICT.
Level 3 Customer Service Specialist Apprenticeship (Standard) – we would like you to have GCSEs at grade 9 - 4 (A*-C), in maths, English and ICT.

Apprentices must be employed, for a minimum of 30 hours, with a suitable employer in order to link and develop the skills, knowledge and behaviours needed to be successful in this area.

Vacancies can be found at www.gov.uk/apply-apprenticeship [external link] or on our vacancies page.

Alternatively, if you have sourced your own employer our Employment Engagement Officer will arrange to meet with placement to discuss funding, grants and answer any questions the employer may have. All applicants will be asked to attend an interview, and the interviews will vary from tutors to employers. This will take approximately 45 minutes.

What is the curriculum intent of this course?

The structure and delivery of the course curriculum will enable learners to develop their skills, knowledge and behaviours to reflect the needs of local and regional employers, gain qualifications and be successful in this area.

The curriculum is planned and sequenced to enable learners with previous knowledge and experience to develop the new skills needed to progress to the next stage of their career, training, education or employment.

The curriculum is flexible and responsive to learner demands and can be tailored to suit individual needs, arising from any current and dynamic issues affecting their role, which can be addressed during workshop sessions.

As an Apprentice you will need to be able to demonstrate knowledge and practical skills at the end of your apprenticeship training programme and understand how this reflects the needs of the local, regional and national economy.

What will the course cover?

Apprenticeships give you the chance to learn and gain nationally recognised qualifications whilst being employed.

Below is a sample of some of the topics that will be covered for the Level 2 Customer Service Practitioner Apprenticeship:

• Knowing your customers
• Meeting regulations and legislation
• Product and service knowledge
• Systems and resources
• Interpersonal, influencing and communication skills
• Dealing with conflict and challenge

Customer Service Level 2 will be studied over a period of at least 12 months in your place of employment.

Below is a sample of some of the topics that will be covered for the Level 3 Customer Service Specialist Apprenticeship:

• Business knowledge and understanding
• Customer service culture and environmental awareness
• Business focused service delivery providing a positive customer experience
• Customer serviced performance
• Team working
• Equality

Customer Service Level 3 will be studied over a period of at least 15 months in your place of employment.

You will also be expected to take additional qualifications, if not already held, including:

• Functional Skills maths and English (depending on your qualifications).

All apprenticeship standards have an End Point Assessment, which you would be expected to complete for you to achieve your apprenticeship. More information on this can be obtained from the Learning & Skills team.

What could I do when I have finished this course?

You may gain employment with your employer and / or decide to complete an Advanced Apprenticeship. You will also be given information and guidance to continue onto university or a local college, or another training provider if you want to change direction. Potential job roles / careers you could progress to include call centre, reception, secretarial, retail, hospitality and many more.

Completion of this Apprenticeship will lead to eligibility to join the Institute of Customer Service as an Individual member at Professional level.

Where and when will I learn?

During the course you will be expected to attend the training centre (Coleridge Centre) twice a month to work towards the mandatory elements of the standards via the e-portfolio. The remaining days will be spent working with your employer gaining the skills and knowledge required in preparation for End Point Assessment (EPA).

Functional Skills English and maths are embedded into your training programme but, if needed, additional training is available in these areas to enable you to gain the grades required to achieve the Apprenticeship. More information on your Functional Skills requirements will be discussed at the interview stage.

Apprenticeships require the learner / candidate to be given 20%, paid, off the job training as part of their course – CLICK HERE FOR MORE INFO

What should I bring with me?

Please bring your national insurance number, photo ID and any certificates you may have on your first day. The tutor will provide a list of resources you may need to bring in the future.

How much will the course cost?

The course is free for all learners.

What shall I do next?

Apply for the apprenticeship or contact us using the details at the bottom of this page.

Who is this course for?

This course is for those who want to pursue a career in site joinery. If you are interested in learning through practical experience, this could be the course for you. As an Apprentice you will gain valuable experience working with an employer fitting roofs, doors and walls, whilst gaining the skills of measuring, checking dispatch notes, checking invoices and calculating quantities of materials. In the workshop you will learn how to use power tools and to cut timber.

Site Carpentry Level 2 – This qualification is for:

• Anyone who wants to develop their understanding of Site Carpentry as well as develop their skills and competence in this area
• School leavers, or people who have no experience in Site Carpentry

Site Carpentry Level 3 – This qualification is for:

• Learners who have completed a level 2 and want to progress with Site Carpentry training
• Others who have work experience and are looking for a qualification in Site Carpentry, this will expand on their knowledge
• People who are currently employed and wish to up-date their knowledge and carry on with their Professional Development

What entry requirements do I need to start the course?

Level 2 Carpentry and Joinery Apprenticeship (Standard) – we would like you to have GCSEs at grade 3-2 (D-E), preferably including maths and English.
Level 3 Advanced Carpentry and Joinery Apprenticeship (Standard) – you will have already achieved the Level 2 Apprenticeship to continue onto level 3, we would also like you to have GCSEs at grade 9-4 (A* - C), including maths and English.

Apprentices must be employed, for a minimum of 30 hours, with a suitable employer in order to link and develop the skills, knowledge and behaviours needed to be successful in this area.

Vacancies can be found at www.gov.uk/apply-apprenticeship [external link] or on our vacancies page.

Alternatively, if you have sourced your own employer our Employment Engagement Officer will arrange to meet with placement to discuss funding, grants and answer any questions the employer may have. All applicants will be asked to attend an interview with the Tutor / Assessor and complete a short initial assessment. This will take approximately 45 minutes.

What is the curriculum intent of this course?

• The structure and delivery of the course curriculum will enable learners to develop their skills, knowledge and behaviours to reflect the needs of local and regional employers, gain qualifications and be successful in this area
• The curriculum is planned and sequenced to enable learners with previous knowledge and experience to develop the new skills needed to progress to the next stage of their career, training, education or employment
• The curriculum is flexible and responsive to learner demands and can be tailored to suit individual needs, arising from any current and dynamic issues affecting their role, which can be addressed during workshop sessions
• As an Apprentice you will need to be able to demonstrate knowledge and practical skills at the end of your Apprenticeship training programme and understand how this reflects the needs of the local, regional and national economy

What will the course cover?

Apprenticeships give you the chance to learn and gain nationally recognised qualifications whilst being employed.

Areas covered in Site Carpentry Levels 2 and 3 are:

• Conforming to workplace safety
• Plan and carry out work to commercial standards of speed and quality
• Move, handle and store resources
• Interpret and follow verbal and written instructions
• Select the required materials and tools for the job
• Install door and window frames and linings
• Install non-structural and structural carcassing
• Replace and repair doors, windows, frames and linings
• Use, maintain and store hand and power tools

You will also have the opportunity to gain the following recognised qualifications (if required):

• Functional Skills maths and English (depending on your current qualifications)
• CITB Health, safety and environment (HS&E) operatives test which will allow you to work within the industry following the completion of your Apprenticeship

Site Carpentry Level 2 will be studied over a period of 18 - 24 months in your place of employment, depending on level of previous knowledge and experience.
Site Carpentry Level 3 will be studied over a period of 12 - 15 months in your place of employment, depending on level of previous knowledge and experience.

What could I do when I have finished this course?

You may gain employment with your current employer and / or continue onto further education studying on an Advanced Site Joinery Apprenticeship or HNC in Construction and the Built Environment. You will also be given information, advice and guidance regarding further developing your skills in your management role or to progress your knowledge to a higher level. Below is a list of possible progression routes:

• On completion of Level 2 the candidate could progress into full time employment or progress onto the Advanced Level 3 Apprenticeship within Site Carpentry.
• On completion of Level 3 the candidate could progress into full time employment and/or progress onto the HNC in Construction and the Built Environment.

Potential job roles/ careers could include: Site Carpenter, Shop Fitter, Site Supervisor, Site Manager, Building Services Engineer, Civil Engineer, Architect, Quantity Surveyor, Senior Management and more

Where and when will I learn?

During the course you will be expected to attend the training centre (Unit 14 & 39 Flexspace, Lingfield Way, Darlington) 1 day a week to work towards the theory and practical elements of the qualification. 4 days a week will be spent working with your employer gaining the skills, knowledge and behaviours required to complete your qualification.

Functional Skills English and maths are embedded into your training programme but, if needed, additional training is available in these areas to enable you to gain the grades required to achieve the Apprenticeship. More information on your Functional Skills requirements will be discussed at the interview stage.

Apprenticeships require the learner / candidate to be given 20%, paid, off the job training as part of their course.

What should I bring with me?

Please bring your national insurance number, photo ID and any certificates you may have on your first day. The tutor will provide a list of resources you may need to bring in the future.

How much will the course cost?

The course is free for all learners.

What shall I do next?

Apply for the apprenticeship or contact us using the details at the bottom of this page.

Who is this course for?

This course is for those who want to pursue a career the social care sector. If you are interested in learning through practical experience, this could be the course for you and can include social care roles such as health care assistant, support worker, substance misuse worker.

As an Apprentice you will gain valuable experience working with an employer carrying out care and support duties such as completing records, supporting service users, moving and positioning of individuals, completing work based training courses, working in partnership, carrying out clinical care tasks, carrying out personal care tasks whilst gaining the skills of communication, health and safety and equal opportunities.

The Level 3 Advanced Apprenticeship will require some supervisory elements. You will be paid the national minimum Apprenticeship wage for a minimum of 30 hours per week or you will be paid the National Minimum Wage, which is determined by your age.

What entry requirements do I need to start the course?

Applicants must have left school and be aged 16 or over on 31 August of the funding year in which they start. 

Applicants must be a UK citizen, or have the right of abode in the UK, or is a citizen of a country that is within the EEA and have been ordinarily resident in the UK, the EU or the EEA continuously for the previous three years before the start of learning.

• Level 2 Adult Care Worker Apprenticeship (Standard) – we would like you to have 4 GCSEs at grade 2 - 3 (D – E), preferably including Maths and English.
• Level 3 Lead Adult Care Worker Advanced Apprenticeship (Standard) – we would like you to have 5 GCSEs at grade 4 - 9 (A – C), including Maths and English.

All learners will be subject to a DBS check.

Apprentices must be employed for a minimum of 30 hours, with a suitable employer in order to link and develop the skills, knowledge and behaviours needed to be successful in this area.

Vacancies can be found at

• .gov apprenticeships [external link]
• our apprenticeship vacancy page

Alternatively if you have sourced your own employer, our Employment Engagement Officer will arrange to meet with the placement to discuss funding, grants and answer any questions the employer may have. All applicants will be asked to attend an interview with the Tutor / Assessor and complete a short initial assessment. This will take approximately 45 minutes.

What is the curriculum intent of this course?

The structure and delivery of the course curriculum will enable learners to develop their skills, knowledge and behaviours to reflect the needs of local and regional employers, gain qualifications and be successful in this area.

The curriculum is planned and sequenced to enable learners with previous knowledge and experience to develop the new skills needed to progress to the next stage of their career, training, education or employment.

The curriculum is flexible and responsive to learner demands and can be tailored to suit individual needs, arising from any current and dynamic issues affecting their role, which can be addressed during workshop sessions.

As an Apprentice you will need to be able to demonstrate knowledge and practical skills at the end of your Apprenticeship training programme and understand how this reflects the needs of the local, regional and national economy.

What will the course cover?

You will take the following mandatory units:

• Communication in care settings
• Handle information in care settings
• Personal development in care settings
• Implement person-centred approaches in care settings
• Equality and inclusion in care settings
• Health, safety and well-being in care settings
• Responsibilities of a care worker
• Duty of care
• Safeguarding and protection in care settings

Optional Units - options are chosen to meet the needs of the learner and the employer depending on the responsibilities of the learner. Listed below are some of the most commonly chosen optional units to suit job roles:

• The principles of infection prevention and control
• Causes and spread of infection
• Undertake personal hygiene activities with individuals
• Move and position individuals in accordance with their care plan
• Care for the elderly
• Dementia awareness
• Support individuals to eat and drink
• Support individuals to meet nutritional and hydration needs
• Support care plan activities
• Awareness of end of life care
• Contribute to the support of individuals with multiple condition and / or disabilities

You will also be expected to take the additional qualifications / training:

• Functional Skills maths and English  (depending on your qualifications)
• Care Certificate – Skills for Care  (completed with your employer)
• Mandatory training (completed with your employer)
• Understand the 6Cs in care (care, compassion, courage, communication, competence and commitment)

All Apprenticeship standards have an End Point Assessment, consisting of a knowledge test and a professional discussion which is graded pass, merit or distinction and you would be expected to complete this for you to achieve your apprenticeship.

What could I do when I have finished this course?

You may gain employment with your employer or another employer in a relevant sector and/or decide to progress onto an advanced/higher apprenticeship or into higher education.

Potential job roles/ careers could include:

• Health care worker role within the following establishments – NHS, residential care homes or nursing homes, domiciliary care, day centres, a person’s own home or some clinical healthcare settings.
• Support worker role within the following sectors – NHS, mental health, learning disability, misuse services.

Where and when will I learn?

During the course you will be expected to attend work a minimum of 30 hours per week where you will learn the skills and knowledge required to continue through your qualification. This may include shift working, bank holiday working and weekend working. You will be supported in the workplace through regular visits with your tutor and you will also be expected to come into the training centre for support sessions to build on your vocational knowledge and complete Functional Skills.

Your Apprenticeship will take approximately 12 – 18 months to complete depending on the level chosen, but all apprenticeships are a minimum of 12 months

What should I bring with me?

Please bring your photo ID, National Insurance number and any certificates you may have on your first day. The tutor will provide a list of resources you may need to bring in the future.

How much will the course cost?

The course is free for all learners.

What shall I do next?

Apply for the apprenticeship or contact us using the details at the bottom of this page.

Who is this course for?

This course is for those who want to pursue a career within the healthcare sector. If you are interested in learning through practical experience, this could be the course for you.

As an Apprentice you will gain valuable experience working with an employer carrying out care and support duties such as completing records, supporting service users to meet their specific requirements, completing work-based training courses, working in partnership, carrying out clinical care tasks, carrying out personal care tasks, whilst gaining the skills of communication, health and safety and equal opportunities.

The Level 3 Advanced Apprenticeship will require some supervisory elements. You will be paid the national minimum Apprenticeship wage for a minimum of 30 hours per week or you will be paid the National Minimum Wage, which is determined by your age.

What entry requirements do I need to start the course?

Applicants must have left school and be aged 16 or over on 31 August of the funding year in which they start.

Applicants must be a UK citizen, or have the right of abode in the UK, or is a citizen of a country that is within the EEA and have been ordinarily resident in the UK, the EU or the EEA continuously for the previous three years before the start of learning.

Level 2 Healthcare Support Worker Apprenticeship (Standard) – we would like you to have 4 GCSEs at grade 2 - 3 (D – E), preferably including Maths and English.

Level 3 Senior Healthcare Support Worker Advanced Apprenticeship (Standard) – we would like you to have 5 GCSEs at grade 4 - 9 (A – C), including Maths and English.

All learners will be subject to a DBS check.

Apprentices must be employed for a minimum of 30 hours, with a suitable employer in order to link and develop the skills, knowledge and behaviours needed to be successful in this area.

Vacancies can be found at:

• .gov apprenticeships [external link]
• our apprenticeship vacancy page

Alternatively, if you have sourced your own employer, our Employment Engagement Officer will arrange to meet with the placement to discuss funding, grants and answer any questions the employer may have. All applicants will be asked to attend an interview with the Tutor / Assessor and complete a short initial assessment. This will take approximately 45 minutes.

What is the curriculum intent of this course?

The structure and delivery of the course curriculum will enable learners to develop their skills, knowledge and behaviours to reflect the needs of local and regional employers, gain qualifications and be successful in this area.

The curriculum is planned and sequenced to enable learners with or without previous knowledge and experience to develop the new skills needed to progress to the next stage of their career, training, education or employment.

The curriculum is flexible and responsive to learner demands and can be tailored to suit individual needs, arising from any current and dynamic issues affecting their role, which can be addressed during workshop sessions.

As an Apprentice you will need to be able to demonstrate knowledge and practical skills at the end of your Apprenticeship training programme and understand how this reflects the needs of the local, regional and national economy.

What will the course cover?

The qualification is formed of mandatory and optional units. The mandatory units cover core competencies whilst the optional units allow learners to choose from a variety of specialist areas to tailor the qualification to their needs, interests and to reflect the context of their work:

• adult nursing support
• maternity support
• theatre support
• mental health support
• children and young people’s support
• allied health profession (therapy support)

You will also be expected to take the additional qualifications / training:

• Functional Skills maths and English (depending on your qualifications)
• Care Certificate – Skills for Care
• Mandatory training (completed with your employer)
• Understand the 6Cs in care (care, compassion, courage, communication, competence and commitment)

 All Apprenticeship standards have an End Point Assessment that consists of:

• A multiple choice test
• An observation in the workplace
• A professional discussion underpinned by workplace evidence portfolio

What could I do when I have finished this course?

You may gain employment within a relevant sector and/or decide to progress into higher education.

You will also be given information and guidance to continue onto other courses.

Potential job roles/ careers could include:

• Health care worker role within the following establishments – NHS, residential care homes or nursing homes, domiciliary care, day centres, a person’s own home or some clinical healthcare settings
• Support worker role within the following sectors – NHS, mental health, learning disability, substance misuse services

Where and when will I learn?

During the course you will be expected to attend work a minimum of 30 hours per week where you will learn the skills and knowledge required to continue through your qualification. This may include shift working, bank holiday working and weekend working. You will be supported in the workplace through regular visits with your tutor and you will also be expected to come into the training centre for support sessions to build on your vocational knowledge and complete Functional Skills.

Your Apprenticeship will take approximately 12 – 18 months to complete depending on the level chosen, but all apprenticeships are a minimum of 12 months.

What should I bring with me?

Please bring your photo ID, National Insurance number and any certificates you may have on your first day. The tutor will provide a list of resources you may need to bring in the future.

How much will the course cost?

The course is free for all learners.

What shall I do next?

Apply for the apprenticeship or contact us using the details at the bottom of this page.

Who is this course for?

This course is for those who want to pursue a career as a Teaching Assistant, Learning Support Assistant or a Special Education Needs Assistant. If you are interested in learning through practical experience, this could be the course for you.

This qualification will enable you to develop the knowledge and skills needed when supporting teaching and learning in schools.

As an Apprentice you will gain valuable experience working with an employer carrying out various duties such as interventions, one to ones, completing records, whilst gaining the skills of communication, health and safety and promoting equality, diversity and inclusion.

The Level 3 Advanced Apprenticeship will require some supervisory elements. 

What entry requirements do I need to start the course?

Applicants must have left school and be aged 16 or over on 31 August of the funding year in which they start.

Applicants must be a UK citizen, or have the right of abode in the UK, or is a citizen of a country that is within the EEA and have been ordinarily resident in the UK, the EU or the EEA continuously for the previous three years before the start of learning.

• Level 2 STL Apprenticeship (Framework) – we would like you to have 4 GCSEs at grade 3-2 (D-E), preferably including Maths and English.
• Level 3 STL Advanced Apprenticeship (Framework) – we would like you to have 5 GCSEs at grade 9-4 (A* - C), including Maths and English.

Apprentices must be employed, for a minimum of 30 hours, with a suitable employer in order to link and develop the skills, knowledge and behaviours needed to be successful in this area.

Apprentices will be subject to a DBS check.

Vacancies can be found at:

• .gov apprenticeships [external link]
• our apprenticeship vacancy page

Alternatively if you have sourced your own employer, our Employment Engagement Officer will arrange to meet with the placement to discuss funding, grants and answer any questions the employer may have.

All applicants will be asked to attend an interview with the Tutor / Assessor and complete a short initial assessment. This will take approximately 45 minutes.

What is the curriculum intent of this course?

The structure and delivery of the course curriculum will enable learners to develop their skills, knowledge and behaviours to reflect the needs of local and regional employers, gain qualifications and be successful in this area.

The curriculum is planned and sequenced to enable learners with previous knowledge and experience to develop the new skills needed to progress to the next stage of their career, training, education or employment.

The curriculum is flexible and responsive to learner demands and can be tailored to suit individual needs, arising from any current and dynamic issues affecting their role, which can be addressed during workshop sessions.

As an apprentice you will need to be able to demonstrate knowledge and practical skills at the end of your apprenticeship training programme and understand how this reflects the needs of the local, regional and national economy.

What will the course cover?

The Advanced Teaching Assistant Apprenticeship will include:

• Level 2 English, Mathematics and ICT Functional Skills / GCSE
• End Point assessment which consists of the following
  • Practical observation and Q&A
  • Professional discussion

This Apprenticeship will develop knowledge, skills and behaviours in the following areas:

• Understand how pupils learn and develop
• Appropriate technology to support learning
• Working with teachers to understand and support assessment for learning
• Knowledge of the curriculum
• Keeping children safe in education
• Skills
• Develop strategies to support and enhance learning
• Communication and teamwork
• Work with Teachers to accurately assess and provide developmental feedback
• How to use technology to enhance learning
• Problem solving, coaching and motivational skills
• Behaviours
• Building relationships and embracing change
• Adding value to education
• Promoting equality, diversity and inclusive practice
• Professional standards and ethics and personal accountability
• Team working, collaboration and engagement

What could I do when I have finished this course?

You may gain employment with your employer and / or another employer in the education sector or decide to complete a higher Apprenticeship or progress onto higher education.  Roles could include:

• Teaching Assistant
• Learning Support Assistant
• Special Education Needs Assistant

Where and when will I learn?        

During the course you will be expected to attend work a minimum of 30 hours per week where you will learn the skills and knowledge to help you continue through your qualification. You will be supported in the workplace through regular visits with your tutor and you will also be expected to come into the training centre for support sessions to build on your vocational knowledge and complete Functional Skills.

Your Apprenticeship will take approximately 15 months to complete depending on the level chosen, but all Apprenticeships are a minimum of 12 months.

What should I bring with me?

Please bring your photo ID, National Insurance number and any certificates you may have on your first day. The tutor will provide a list of resources you may need to bring in the future.

How much will the course cost?

The course is free for all learners.

What shall I do next?

Apply for the apprenticeship or contact us using the details at the bottom of this page.

Who is this course for?

This course is for those who want to pursue a career the Early Years Sector. If you are interested in learning through practical experience, this could be the course for you.  As an Apprentice you will gain valuable experience working with an employer carrying out nursery duties such as caring for children, working with the early year’s curriculum (EYFS), providing stimulating activities, supporting mealtimes, whilst gaining the skills of communication, health and safety and equal opportunities. All learners will be DBS checked.

The Level 3 Advanced Apprenticeship will require some supervisory elements and key worker duties.  The Early Years Educator Level 3 is a qualification for:

• Learners who have already completed a level 2 childcare qualification, A Levels or other qualifications at an appropriate level.
• People who are currently employed and wish to up-date their knowledge and carry on with their Professional Development.

What entry requirements do I need to start the course?

Applicants must have left school and be aged 16 or over on 31 August of the funding year in which they start.

Applicants must be a UK citizen, or have the right of abode in the UK, or is a citizen of a country that is within the EEA and have been ordinarily resident in the UK, the EU or the EEA continuously for the previous three years before the start of learning.

Level 3 EYE Advanced Apprenticeship (Standard) – we would like you to have 5 GCSEs at grade A-C (9-4), including Maths and English.

A full enhanced DBS and references.

Apprentices must be employed, for a minimum of 30 hours, with a suitable employer in order to link and develop the skills, knowledge and behaviours needed to be successful in this area.

Vacancies can be found at:

• .gov apprenticeships [external link]
• our apprenticeship vacancy page

Alternatively if you have sourced your own employer, our Employment Engagement Officer will arrange to meet with the placement to discuss funding, grants and answer any questions the employer may have. All applicants will be asked to attend an interview with the Tutor / Assessor and complete a short initial assessment. This will take approximately 45 minutes.

What is the curriculum intent of this course?

The structure and delivery of the course curriculum will enable learners to develop their skills, knowledge and behaviours to reflect the needs of local and regional employers, gain qualifications and be successful in this area.

The curriculum is planned and sequenced to enable learners with previous knowledge and experience to develop the new skills needed to progress to the next stage of their career, training, education or employment.

The curriculum is flexible and responsive to learner demands and can be tailored to suit individual needs, arising from any current and dynamic issues affecting their role, which can be addressed during workshop sessions.

As an Apprentice you will need to be able to demonstrate knowledge and practical skills at the end of your Apprenticeship training programme and understand how this reflects the needs of the local, regional and national economy.

What will the course cover?

The qualification has structured units around four themes:

• Theme 1: Health and well-being
• Theme 2: Legislation, frameworks  and professional practice
• Theme 3: Play, development and learning for school readiness

To gain this qualification the learner will need to:

• Pass all units
• Complete longitudinal study
• Show competence in a real work environment         

You will also be expected to take the additional requirements:

• Functional Skills maths, English and ICT (depending on your qualifications)
• Level 3 Award in Paediatric First Aid. (RQF) or Level 3 Award in Emergency Paediatric
• First Aid (RQF)
• End Point Assessment consisting of a knowledge test and professional discussion, which will be graded a pass, merit or distinction.

Some areas covered within the Early Years Educator are:

• Promoting healthy lifestyles through food, nutrition and exercise
• Health & Safety
• Equality, diversity & inclusion
• The value of play
• Theoretical perspectives
• Observation, assessment & planning

Early Years Educator Level 3 (Standard) will be studied over a period of at least 15 months in your place of employment.

What could I do when I have finished this course?

You may gain employment with your employer and / or decide to complete an Advanced or Higher Apprenticeship. You will also be given information and guidance to continue onto other courses.

You may gain employment with your employer or another employer in a relevant sector and/or decide to progress into higher education.

Potential job roles / careers could include:

• Early Years Teaching
• Early Years Practitioner
• Nursery Nurse 
• Pre-school Practitioner
• Childminder
• Nanny

Where and when will I learn?

During the course you will be expected to work on your e-portfolio, you will also be supported within your workplace by your assessor on a one to one basis.  Extra sessions within the training centre can be arranged.

You will be expected to attend the training centre to complete any functional skills element of your Apprenticeship.

Your Apprenticeship will take approximately 15 months to complete depending on the level chosen, but all Apprenticeships are a minimum of 12 months.

What should I bring with me?

Please bring your photo ID, National Insurance number and any certificates you may have on your first day. The tutor will provide a list of resources you may need to bring in the future.

How much will the course cost?

The course is free for all learners.

What shall I do next?

Apply for the apprenticeship or contact us using the details at the bottom of this page.

Who is this course for?

This course will give you the skills and knowledge you need to be able to pursue a career in motor vehicle maintenance.

As an Apprentice you will gain valuable experience working with an employer, servicing and maintaining vehicle systems including removal and refitting of a range of light vehicle components whilst gaining the skills of communication, reading job cards, locating vehicle data and carrying out a variety of measurements. In the workshop, while working on vehicles, you will learn how to use vehicle hoists, workshop equipment and how to maintain vehicle systems. You will also develop valuable transferable skills, such as problem solving and working to deadlines.

The Level 3 Advanced Apprenticeship will require vehicle diagnosis of vehicle faults and evaluation of the completed task to ensure the diagnosis was correct. If you are interested in learning through practical experience, this could be the course for you.

What entry requirements do I need to start the course?

Learners must be a UK citizen, or have the right of abode in the UK, or is a citizen of a country that is within the EEA and have been ordinarily resident in the UK, the EU or the EEA continuously for the previous three years before the start of learning.

The learner has left school and is aged 16 or over on 31 August of the funding year in which they start.

Level 3 MV Service Technician Apprenticeship (Standard) – we would like you to have GCSEs at grade 9 - 4 (A* - C) or equivalent, in maths and English.

Apprentices must be employed, for a minimum of 30 hours, with a suitable employer in order to link and develop the skills, knowledge and behaviours needed to be successful in this area.

Vacancies can be found at www.gov.uk/apply-apprenticeship [external link] or on our vacancies page.

Alternatively, if you have sourced your own employer our Employment Engagement Officer will arrange to meet with placement to discuss funding, grants and answer any questions the employer may have.

Applicants will be asked to attend an interview, and the interviews will vary from tutors to employers. This will take approximately 45 minutes.

What is the curriculum intent of this course?

The structure and delivery of the course curriculum will enable learners to develop their skills, knowledge and behaviours to reflect the needs of local and regional employers, gain qualifications and be successful in this area.

The curriculum is planned and sequenced to enable learners with previous knowledge and experience to develop the new skills needed to progress to the next stage of their career, training, education or employment.

The curriculum is flexible and responsive to learner demands and can be tailored to suit individual needs, arising from any current and dynamic issues affecting their role, which can be addressed during workshop sessions.

As an Apprentice you will need to be able to demonstrate knowledge and practical skills at the end of your Apprenticeship training programme and understand how this reflects the needs of the local, regional and national economy.

What will the course cover?

Apprenticeships give you the chance to learn and gain nationally recognised qualifications whilst being employed.

Areas covered during the course include:

• Workshop Tools / Equipment Use
• Engine Area (Engine, Cooling, Fuel, Air / Exhaust, Lubrication and Ignition Systems)
• Transmission Systems
• Chassis Systems (Wheels / Tyre, Braking, Suspension, Steering Systems)
• Electrical Systems
• Vehicle Servicing / Inspections

You will also be expected to take the additional qualifications:

• Functional Skills maths and English Level 2 (depending on your qualifications)
• F-Gas (Air Conditioning) Certificate

Motor Vehicle and Service Technician Level 3 will be studied over a period of approximately 36 months in your place of employment.

All Apprenticeship Standards have an End Point Assessment, which you would be expected to complete for you to achieve your apprenticeship. More information on this can be obtained from the Learning & Skills Team.

What could I do when I have finished this course?

You may gain employment with your employer and this qualification is also one of the entry requirements to becoming an MOT tester.

The vocational knowledge, skills and behaviours developed during this course may also assist work towards job roles including:

Vehicle Diagnostic Technician, MOT Tester, Vehicle Parts Advisor, Service Advisor, Motor Vehicle Trainer / Assessor and more.

You will also be given information, advice and guidance regarding further developing your skills in your employed role or to progress your knowledge to a higher level.                  

Where and when will I learn?

During the course you will be expected to attend the Training Centre (Unit 2 and 38 Lingfield Way, Darlington) 1 day a week to work towards the theory elements of the framework. The other 4 days will be spent working with your employer gaining the skills, knowledge and behaviours required in preparation for End Point Assessment (EPA).

Functional Skills English and maths are embedded into your training programme but, if needed, additional training is available in these areas to enable you to gain the grades required to achieve the Apprenticeship. More information on your Functional Skills requirements will be discussed at the interview stage.

Motor Vehicle Service and Maintenance Technician (Light Vehicle) Level 4 will be studied over a period of 36 months in your place of employment, depending on level of previous knowledge and experience.

What should I bring with me?

Please bring your national insurance number and any certificates, photo ID you may have on your first day. The tutor will provide a list of resources you may need to bring in the future.

How much will the course cost?

The course is free for all learners.

What shall I do next?

Apply for the apprenticeship or contact us using the details at the bottom of this page.

Who is this course for?

This course will provide learners in an organisation with the leadership and organisational knowledge and skills required to progress their career. This is ideal for professionals who already manage teams and or projects and are responsible for achieving operational or departmental goals.

What entry requirements do I need to start the course?

Must be a UK citizen, or have the right of abode in the UK, or is a citizen of a country that is within the EEA and have been ordinarily resident in the UK, the EU or the EEA continuously for the previous three years before the start of learning.

We would like you to have Level 3 NVQ Leadership and Management and GCSEs at grade 9-4 (A*-C) or equivalent, including Maths, English. We also offer Functional Skills English and maths at Level 2 for those needing to gain these qualifications.

You will have an existing role with managerial responsibilities. Apprentices must be employed, for a minimum of 30 hours, in an existing role with managerial responsibilities and at least two members of reporting staff in order to link and develop the skills, knowledge and behaviours needed to be successful in this area. Applicants will be asked to undertake an initial assessment of existing knowledge and skills and attend an information and guidance interview, lasting approximately 45 minutes.

What is the curriculum intent of this course?

The structure and delivery of the course curriculum will enable learners to develop their skills, knowledge and behaviours to reflect the needs of local and regional employers, gain qualifications and be successful in this area.

The curriculum is planned and sequenced to enable learners with previous knowledge and experience to develop the new skills needed to progress to the next stage of their career, training, education or employment.

The curriculum is flexible and responsive to learner demands and can be tailored to suit individual needs, arising from any current and dynamic issues affecting their role, which can be addressed during workshop sessions.

As an apprentice you will need to be able to demonstrate knowledge and practical skills at the end of your apprenticeship training programme and understand how this reflects the needs of the local, regional and national economy.

What will the course cover?

Apprenticeships give you the chance to learn and gain nationally recognised qualifications whilst being employed. Leadership and Management covers several areas such as:

• Leading People
• Managing People
• Building Relationships
• Communication
• Operational Management
• Project Management
• Finance
• Self-Awareness
• Decision Making
• Management of Self

The above topics will be studied over a period of 30 months in your place of employment. You may also be expected to take the additional qualifications:

• Functional Skills maths and English (depending on type and grade of qualification currently held)

Apprenticeships require the learner / candidate to be given 20%, paid, off the job training as part of their course.

All Apprenticeship standards have an End Point Assessment, which you would be expected to complete for you to achieve your Apprenticeship. More information on this can be obtained from the Learning & Skills team.

What could I do when I have finished this course?

On completion, Apprentices can register as full members with the Chartered Management Institute and/or the Institute of Leadership & Management, and those with 3 years of management experience can apply for Chartered Manager status through the CMI. You will also be given information, advice and guidance regarding further developing your skills in your management role or to progress your knowledge to a higher level.

Where and when will I learn?

During the course you will be expected to attend the training centre (Eastbourne Sports Complex) once a month to work towards the mandatory elements of the framework via the e-portfolio. The remaining days will be spent working with your employer gaining the skills, knowledge and behaviours required in preparation for End Point Assessment (EPA). Functional Skills English and maths are embedded into your training programme but, if needed, additional training is available in these areas to enable you to gain the grades required to achieve the Apprenticeship. More information on your Functional Skills requirements will be discussed at the interview stage. Apprenticeships require the learner/ candidate to be given 20%, paid, off the job training as part of their course.

What should I bring with me?

Please bring your national insurance number, photo ID and any certificates you may have on your first day. The tutor will provide a list of resources you may need to bring in the future.

How much will the course cost?

The course is free for all learners.

What shall I do next?

Apply for the apprenticeship or contact us using the details at the bottom of this page.