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Universal Credit

Universal Credit supports you if you are on a low income or out of work.

It includes a monthly payment to help with your living costs.

Apply for Universal Credit [external link]

For Help and Support

  • Universal Credit Helpline – 0800 328 5644
  • Textphone – 0800 328 1344

Online Access is available at:

  • Jobcentre Plus Office, Darlington
  • Darlington Borough Council Customer Contact Centre at the Town Hall

If you require Assisted Digital Support to help to complete your online application or update your journal, or you require Personal Budgeting Support to help with managing your budget, you should speak to your Job Coach who will help arrange this.

Council Tax

for help to pay your Council Tax apply see our Council tax online forms page.

Discretionary Housing Payments

if your Universal Credit payment isn’t enough to pay your rent and you need help, apply for Discretionary Housing Payments online using our Benefits online forms page.

Help for Landlords

The Understanding Universal Credit website includes a landlord section [external link] containing lots of handy tips and facts to support landlords.


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