Apprentice Customer Service Assistant (Ref: POS000447)
Hours and Pay
- Salary
- Apprentice NMW
- Salary Band
- £10,001 to £20,000
- Post Type
- Fixed Term
- Hours Per Week
- Full time
Job and Application details
- Categories
-
Apprenticeships
- Directorate
- N/A
- Published Date
- 11/04/2024
- Closing Date
- 29/04/2024
We are looking for an indiviual who has a positive outlook, willing to learn new skills and who can offer excellent customer service. As often the first point of contact in a customer's journey we want you to help create a joyful and memorable experience for our customers.
As no two days are the same, you need to be able to communicate well, have a proactive approach and remain calm under pressure. The successful candidate needs to have a flexible approach to working as the venue can be open seven days a week. The rota is on a three week shift pattern and you will always have sufficient notice of your shifts.
The rewards for working at Darlington Borough Council go beyond the salary you will receive; we have numerous additional benefits such as:
- 32 days Annual Leave plus Bank Holidays, with option to purchase additional Annual Leave (pro-rata for part time working)
- Access to the Local Government Pension Scheme with option to make Additional Voluntary Contributions
- Generous Maternity, Paternity and Adoption Leave schemes
- Staff equality forums
- Green Car Leasing Scheme
- Access to a wide range of training, learning and development
- Physiotherapy service
- Confidential counselling service
- Great wellbeing offer
- Cycle to Work Scheme
- Dolphin Centre Fit for Life Discounts
- Local and National retailer discounts
- Arriva Employee Travel Club
https://www.darlington.gov.uk/jobs-and-careers-1/why-work-for-us/
Find out further information about us and what it’s like to work for our great team by visiting the Jobs and Careers home page.
https://www.darlington.gov.uk/jobs-and-careers/
For detailed information on this role, please refer to the Role Profile.
For a further informal discussion please contact Kerry Griffiths, Box Office and Data Manager on 01325 405516.
Provisional Interview dates for this post will be Wednesday 8th May.
General Information for Applicants:
All applicant email correspondence will come from [email protected] and may be directed to your Junk folder depending on the settings of your email account. Please check both your email and Junk folder as all applicants will be notified whether they have been shortlisted.
If you are experiencing problems applying for this vacancy via North East Jobs, please contact the HR Team on 01325 405486 or [email protected] , who will be happy to assist.