Contact us

Most of our services are based in the Town Hall

Most Contacted Services

Other Services

ServicesWhat we look afterEmail address / Online formsPhone numberAddress
Allotments 01325 405111 Clock Tower Lodge, Parkside
Building control 01325 405777  
Bus passes and concessionary fares 01325 405222 Customer service centreTown Hall 
Business advice and support Business directory, skills and training, funding    
Business rates   Online Enquiries form 01325 405666 Town Hall 
Children's social care Disabled children, looked after children, fostering and adoption   01325 406222 Town Hall
Darlington Hippodrome [external link] Box Office: 01325 405405 Parkgate, Darlington, DL1 1RR
Complaints, compliments and comments 01325 406777 Town Hall
Councillors 01325 406444 Town Hall
Dog warden Stray dogs, dangerous dogs, microchipping, dog fouling 01325 405111  
Dolphin Centre 01325 406000 Minicom: 01325 380786 Horsemarket, Darlington, DL1 5RP
Eastbourne sports complex 01325 243177 Minicom: 01325 243177 Bourne Avenue, off Hundens Lane, Darlington, DL1 1LJ
Electoral registration How to register, postal votes, proxy votes 01325 406444 Town Hall
Environmental health Noise, pest control 01325 405111 Customer service centreTown Hall 
Estates 01325 406320 Town Hall
Events information  01325 405000  
Freedom of information 01325 405777 Town Hall
Head of Steam (Darlington railway museum) 01325 405060 North Road Station, Darlington, DL3 6ST
Highways Street lights, broken pavements, potholes, highway schemes 01325 405222 Emergency number:07966 347101 Customer service centreTown Hall
Jobs and recruitment 01642 526992  
Libraries Online library [external link], local and family history, Bookstart Crown Street: 01325 462034 Cockerton: 01325 461320  
Licensing 01325 405888  
Media team News articles, One Darlington, media enquiries 01325 406058  
Neighbourhood Resolution Team A free community mediation service to support residents experiencing conflict, nuisance or anti-social behaviour 01325 406999  
Out of hours Street Scene emergencies

Out of hours number for Street Scene emergency situations ONLY - such as needles found in public places and rubbish which is causing an immediate danger to the public (for example lots of broken glass in a play area). You may need to leave a message.

During office hours please call 01325 405111.

  07966 347101  
Parking Car parks in Darlington, resident parking, pay or appeal a parking fine 01325 405222  
Payments Automated payments line: 0300 456 2671  
Planning Search applications, apply for permission 01325 405777 Customer service centreTown Hall
Registrars - births, deaths and marriages Search for a birth, marriage or death certificate, marriages and civil partnerships 01325 406 400 Urgent marriages and civil partnerships: 07932 538910 Backhouse Hall, Bull Wynd, Darlington, DL1 5RG
School admissions 01325 406333 Town Hall
School Governors Governor Training 01325 406333 Town Hall
Street cleaning 01325 405111  
Trading standards Citizens Advice consumer service 03454 040506  
Winter gritting 01325 405777  

Not sure who to contact?

Main switchboard number: 01325 405000

Main minicom number: 01325 388088

Email customer services at: 

Customer contact centre

Town Hall
County Durham

Opening times

Monday to Wednesday - 8:30am - 4:45pm
Thursday 9:30am - 4:45pm
Friday: 8:30am - 4:15pm

The Customer contact centre closes on bank holidays. To find out if it will be closed when you are planning your visit, call 01325 405000 or visit our important announcements page.

Car parks in Darlington

If you are visiting us by public transport, the Traveline journey planner [external link] will show you the best way to get here.