Library delivery service for older residents

Library delivery service for older residents
19 March 2020

Our libraries may be closed, but staff are working hard to continue to provide the best service we can, particularly for our older residents who may be feeling lonely or isolated.

An Interim Library Delivery Service has been set up and is available to all existing library users who are 60 or over, who may be self-isolating, in a bid to help minimise loneliness.

Councillor Andy Keir, Darlington Borough Council’s cabinet member for local services, said:

“We’re conscious our older residents may be feeling particularly lonely or isolated at this difficult time and hope that this delivery service will go some way to help minimise that.

“We would ask people to share the details with anyone you know who may benefit and encourage them to take advantage of this service, with deliveries starting from Monday (23 March).

“Our drivers will follow guidance from the government when making deliveries, but delivery slots are limited so will need to be offered on a first-come, first-served basis.

“This is just one example of how we as a council are working hard to maintain services and help our residents, working together we can get through this.”

The service will allow existing, older library users to request the delivery of 10 books to their home. Deliveries will be made from Monday (23 March) and then collected or swapped four weeks later.

Books will be selected by staff based on the users’ reading interests.

To request a delivery call the library on 01325 349610 – lines open at 9am today (Thursday) and will be open Monday to Friday.

Library users who may already have books have also been reassured that there will be no fines for overdue books – keep them safe at home and return them once the libraries reopen.

Other library users can also access a wide range of eBooks and eAudiobooks via Darlington Libraries online services. To find out more and how to sign up log onto the website at:  You can also follow us on Facebook @DarlingtonLibraries or on Twitter @DarlLibs