Warning about dangerous phone adapters
Recent incidents involving dangerous phone adapters have prompted our trading standards team to issue a safety warning to consumers making purchases online.
People are asked to only buy electrical products from reputable online retailers and to carefully check product information and specifications to ensure they are compliant with UK safety standards, and that they have been tested and certified by recognised bodies.
It is important to be aware that while all products which meet UK safety standards will bear CE and UKCA markings, not all products with the markings are safe. Online shopping platforms and social media are littered with counterfeit products using low quality components which pose fire hazards and carry a risk of electric shock.
People buying adapters should be wary of the extremely low prices which are available from some online marketplaces which are a red flag that a product may be dangerous. Checking reviews and ratings from other customers can also help to identify if a product might be fake, poorly manufactured or unsafe.
Shaun Trevor, trading standards manager, Darlington Borough Council said: "Buying products online increasing your risk of encountering non-compliant and potentially dangerous products. While we appreciate the allure of a great deal - if a price seems too good to be true, it probably is. Before purchasing, take a moment to do your due diligence. If something feels off - report it to us. We are committed to ensuring the safety of consumers and will actively investigating reports of hazardous products."
Cllr Jim Garner, cabinet member for stronger communities, said: " The safety and security of people living in Darlington is one of our main priorities and we are committed to ensuring that business activity is regulated, and legislation is enforced to protect the wellbeing of our residents.
“Members of the public are urged to report any concerns about a product or vendor selling unsafe goods to [email protected]".
Billy McAloon, Darlington District Manager, County Durham and Darlington Fire and Rescue Service (CDDFRS), said: “Despite being more expensive, we recommend you always buy a charger from a reputable retailer, one that has been thoroughly tested and meets UK safety standards. Spending a little more could help prevent us arriving at your door. And if your new charger arrives with frayed cables, loose connections or looks in any way damaged, don’t risk it.”