Assisted collections

What is an assisted collection?

Assisted collections are available to people find it difficult to move their bin to the street on bin day. 

This includes those who:

  • are registered blind or visually impaired
  • use walking aids or a wheelchair
  • are infirm and live alone

Where will you collect my bin from?

Our crew will collect your rubbish or recycling bin from your garden or back yard if there is reasonable access. This will mean leaving your gate unlocked on collection day.

We do not collect bins from inside houses, sheds or garages, as we don’t hold on to keys.

Assisted collections can also be arranged for the garden waste service.

How can I request an assisted collection?

Call Street Scene on 01325 405111. They will take your details and if you are eligible we will add you to the list for an assisted collection. You can also use our online request form by clicking the button below.

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