Darlington Borough Council is a registered landlord on HomeSwapper.
This is a nationwide mutual exchange service for social housing tenants.
How to Apply
Registering for HomeSwapper is easy, all you need to do is visit the HomeSwapper website [external link].
You will be able to follow the ‘How to Register' guide [pdf document].
You can connect with potential properties to swap with and message other tenants.
To do this all you need to do is register and download and log into your app.
HomeSwapper has their very own dedicated Customer Service team.
If you do need some help email:[email protected]
If you have found your swap through HomeSwapper you can hit the ’found a match’ button and this will take you to SwapTracker.
How to contact us
There are several ways you can contact us:
- Using your Darlington Home Online account. Register for a Darlington Home Online account[external link] or log in to your account[external link]. More information on your Darlington Home Online account.
- Emailing [email protected]
- Calling us on 01325 405333
What if I am not satisfied with the response?
We hope that we can work together with our residents and listen to their voices and resolve any problems, but if you are unhappy with the response from the Housing team we have a complaints procedure you can follow and you can contact our Complaints Team by: