Housing Team Leader- Income Management (Ref: POS000709)

Hours and Pay

Salary: £37,938 - £40, 476 per annum
Salary Band: £30,001 to £40,000
Post Type: Permanent
Hours Per Week: Full time

Job and Application details

Categories: Housing
Directorate: N/A
Published Date: 27/05/2025
Closing Date: 15/06/2025

We are looking to recruit an experienced housing professional with experience of housing debt collection and recovery. As a team we are dedicated to ensuring that we are resident focussed and responsive to local needs. We are continuously looking to improve, developing and delivering services with a wide range of partners to successfully balance social and commercially-driven expectations to create vibrant communities and neighbourhoods.

You will support the Head of Housing and the Income Management team in delivering effective income management services to tenants, leaseholders and former tenants. You will be expected to provide outstanding service that demonstrates corporate values and makes a difference to residents' lives, ensuring that they can pay their rent and sustain their tenancies.

For detailed information on this role, please refer to the Role Profile and Supporting information.

If you wish to find out more about this role and the Housing Income team we'd be happy to chat with you. Please contact Sarah Williams, IHosuing Manager- Income & Housing Contact on 01325 405793 or email [email protected]

The rewards for working at Darlington Borough Council go beyond the salary you will receive; we have numerous additional benefits such as:

32 days Annual Leave, plus Bank Holidays, with option to purchase additional Annual Leave (pro-rata for part time working)
Access to the Local Government Pension Scheme with option to make Additional Voluntary Contributions
Flexi-time scheme
Flexible working
Generous Maternity, Paternity and Adoption Leave schemes
Staff equality forums
Green Car Leasing Scheme
Access to a wide range of training, learning and development
Physiotherapy service
Confidential counselling service
Great wellbeing offer
Cycle to Work Scheme
Dolphin Centre Fit for Life Discounts
Local and National retailer discounts
Vivup employee benefit app and Lifestyle Savings
Arriva Employee Travel Club

For the full range of benefits we offer, please see our Why work for us internet page, which also includes our Total Reward Booklet and Employee Benefit Video.
https://www.darlington.gov.uk/jobs-and-careers-1/why-work-for-us/

Find out further information about us and what it’s like to work for our great team by visiting the Jobs and Careers home page.
https://www.darlington.gov.uk/jobs-and-careers/

General Information for Applicants:
All applicant email correspondence will come from [email protected] and may be directed to your Junk folder depending on the settings of your email account. Please check both your email and Junk folder as all applicants will be notified whether they have been shortlisted.
If you are experiencing problems applying for this vacancy via North East Jobs, please contact the HR Team on 01325 403217 or [email protected] , who will be happy to assist.

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