Planner and Administration Officer (Ref: POS000721)
Hours and Pay
- Salary
- £25,584 - £25,992 (pro - rata for part time post)
- Salary Band
- £20,001 to £30,000
- Post Type
- Permanent
- Hours Per Week
- Please see advert text
Job and Application details
- Categories
-
Admin / Secretarial / Customer Services
- Directorate
- N/A
- Published Date
- 25/06/2025
- Closing Date
- 10/07/2025
1 x 37 hour post worked over 5 days Mon -Fri
1 x 22 hour post worked over 3 days on Mon, Thurs and Fri
**Please note the role is eligible to be part of the Council's flexi scheme but the team are required to work on a rota basis covering hours between 7:30am - 16:30pm**
Duties include liaising with tenants, alongside agencies, suppliers and internal customers in scheduling of Housing repair appointments. Communicate details and any changes with tenants, trade operatives and staff within the Council, as required. Also to provide a prompt and high-quality service to customers, predominantly by telephone contact, by e-mail and through digital channels, booking in and rearranging appointments.
For detailed information on this role, please refer to the Role Profile and supporting documents attached.
For a further informal discussion please contact Liz Caygill, Planning, Purchainsing and Performance Manager on 07341073772
The rewards for working at Darlington Borough Council go beyond the salary you will receive; we have numerous additional benefits such as:
- 32 days Annual Leave, plus Bank Holidays, with option to purchase additional Annual Leave (pro-rata for part time working)
- Access to the Local Government Pension Scheme with option to make Additional Voluntary Contributions
- Flexi-time scheme
- Flexible working
- Generous Maternity, Paternity and Adoption Leave schemes
- Staff equality forums
- Green Car Leasing Scheme
- Access to a wide range of training, learning and development
- Physiotherapy service
- Confidential counselling service
- Great wellbeing offer
- Cycle to Work Scheme
- Dolphin Centre Fit for Life Discounts
- Local and National retailer discounts
- Vivup employee benefit app and Lifestyle Savings
- Arriva Employee Travel Club
For the full range of benefits we offer, please see our Why work for us internet page, which also includes our Total Reward Booklet and Employee Benefit Video.
https://www.darlington.gov.uk/jobs-and-careers-1/why-work-for-us/
Find out further information about us and what it’s like to work for our great team by visiting the Jobs and Careers home page.
https://www.darlington.gov.uk/jobs-and-careers/
General Information for Applicants:
All applicant email correspondence will come from [email protected] and may be directed to your Junk folder depending on the settings of your email account. Please check both your email and Junk folder as all applicants will be notified whether they have been shortlisted.
If you are experiencing problems applying for this vacancy via North East Jobs, please contact the HR Team on 01325 403217 or [email protected] , who will be happy to assist.