Families Information Team

Please visit our Local offer website for information on support available for parents and carers of children with special educational needs or a disability (SEND).

The Families Information Team provides information and advice within the Borough of Darlington.

The service strives to provide up-to-date advice and information on a wide range of issues.

The service maintains the Livingwell Directory [external link] website which is a directory including over 1,000 records relating to organisations, services, activities and events within Darlington.

The website is a great starting point for any enquiry relating to:

  • Children and Young People
  • Families
  • Adults and Older People
  • People with a physical, visual or hearing impairment
  • People with a learning disability or mental health need.

The directory provides up-to-date information on local organisations, services, activities and events as well as relevant regional and national organisations. It includes information on:

  • Registered Childcare
  • Free funded places for 2, 3 and 4 year olds
  • Education - Special Educational Needs and Disability advice - IASS
  • Schools - Admissions
  • SEND Mediation
  • Sports, Activities, Events and Places to go
  • Information on support services for children and young people, parents/carers and adults
  • Care homes and Homecare information for adults
  • Health, Housing and Social Care
  • Welfare and Benefits
  • Community and Voluntary Organisations and Groups

You can search on the A-Z directory, by keyword, by postcode or by simply clicking on an area which interests you. The Families Information Team also provide support and advice in specialist areas including:

  • Advice, support and an eligibility checking service regarding 2 year old entitlement to funded childcare
  • Support for families who have either a child or parent with a disability
  • Support parents/carers with children who have or may have special educational needs
  • Support to find Childcare - including Ofsted registered Childminders, Holiday playschemes and parent and toddler groups
  • Information on Parenting classes, advice and support groups
  • Children's Centres and Schools in your local area
  • Information on working in childcare

We welcome your comments and suggestions to make sure the information is up-to-date and relevant.

If you are aware of any services, events or activities not listed in the directory, which are relevant to children, young people, parents/carers or practitioners, please let us know.

The team can be contacted by:

  • Telephone: 01325 406222 (option 7)
  • Email:[email protected]
  • Website: Contact Us [external link]
  • Drop in: Town Hall, Darlington, DL1 5QT
  • The Families Information Team are also on Facebook[external link] and Twitter[external link].

Although emails and access to the website are available 24 hours a day, an answer machine will take a message if you phone out of office hours.

This is a free, impartial service provided by your Local Authority.

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