Cookie Consent by Privacy Policies Generator website

Families Information Team

Please visit our Local offer website for information on support available for parents and carers of children with special educational needs or a disability (SEND).

The Families Information Team provides information and advice within the Borough of Darlington.

The service strives to provide up-to-date advice and information on a wide range of issues.

The service maintains the Livingwell Directory [external link] website which is a directory including over 1,000 records relating to organisations, services, activities and events within Darlington.

The website is a great starting point for any enquiry relating to:

  • Children and Young People
  • Families
  • Adults and Older People
  • People with a physical, visual or hearing impairment
  • People with a learning disability or mental health need.

The directory provides up-to-date information on local organisations, services, activities and events as well as relevant regional and national organisations. It includes information on:

  • Registered Childcare
  • Free funded places for 2, 3 and 4 year olds
  • Education - Special Educational Needs and Disability advice - IASS
  • Schools - Admissions
  • SEND Mediation
  • Sports, Activities, Events and Places to go
  • Information on support services for children and young people, parents/carers and adults
  • Care homes and Homecare information for adults
  • Health, Housing and Social Care
  • Welfare and Benefits
  • Community and Voluntary Organisations and Groups

You can search on the A-Z directory, by keyword, by postcode or by simply clicking on an area which interests you. The Families Information Team also provide support and advice in specialist areas including:

  • Advice, support and an eligibility checking service regarding 2 year old entitlement to funded childcare
  • Support for families who have either a child or parent with a disability
  • Support parents/carers with children who have or may have special educational needs
  • Support to find Childcare - including Ofsted registered Childminders, Holiday playschemes and parent and toddler groups
  • Information on Parenting classes, advice and support groups
  • Children's Centres and Schools in your local area
  • Information on working in childcare

We welcome your comments and suggestions to make sure the information is up-to-date and relevant.

If you are aware of any services, events or activities not listed in the directory, which are relevant to children, young people, parents/carers or practitioners, please let us know.

The team can be contacted by:

  • Telephone: 01325 406222 (option 7)
  • Email:[email protected]
  • Website: Contact Us [external link]
  • Drop in: Town Hall, Darlington, DL1 5QT
  • The Families Information Team are also on Facebook[external link] and Twitter[external link].

Although emails and access to the website are available 24 hours a day, an answer machine will take a message if you phone out of office hours.

This is a free, impartial service provided by your Local Authority.

Install our web app.