Paying your rent
There are lots of ways to pay your rent:
Darlington Home Online
Pay your rent automatically from your bank/building society. Complete and return a direct debit form [pdf document], (* please note if you are a Darlington Credit Union customer you will be unable to set up a Direct Debit to pay your rent, please contact them for more advice on this).
You can set this up via your online banking or by filling out a standing order form [pdf document]
Pay your rent 24 hours a day by calling 0300 456 2671
Post Office or Pay Zone
Use your plastic payment card at any Post Office or Pay Zone shop [external link]
Make cash or card payments, Monday to Friday, in the customer services centre
This is the 9 digit tenancy number shown on the bottom right hand side of your Girobank plastic card. If you do not know your tenancy number contact us. If you have lost your card we will replace it.
What if I can't pay my rent?
If you are struggling to pay your rent please contact us as soon as possible. We have a specialist tenancy sustainment teamwho can give you advice and support. So please tell us if you have a problem.