Problems with services

• Buying by internet, phone and mail order: distance contracts explained
• Buying communications and media packages
• Guarantees and warranties
• Buying from business premises: on-premises contracts explained
• Buying at home: off-premises contracts explained
• Dry cleaning
• Supply of services: your consumer rights
• Professional architectural services and your building project
• Remedies and redress: an overview of your key consumer rights
• Gas and electricity competition
• Is the trader right?
• Supply of services: what to do if things go wrong