2025.04.28 Safety Report: Bugaboo Giraffe Highchair
28 April 2025
The following notice has been issued by the Office for Product Safety and Standards.
Product
Bugaboo Giraffe Highchair
Type
Childcare articles and children's equipment - Wooden highchair
Brand
Bugaboo
Country of origin
Czech Republic
Product description
Wooden highchair
Batch numbers
200001001, 200001002, 200001005, 200001007, 200001013
Hazard
When an infant is seated in the baby set accessory seat in the highchair, the legs of the highchair can detach from the frame if the consumer has not sufficiently tightened the screws attaching the legs to the frame. Bugaboo UK Limited understands that this can occur due to the opposing forces an infant's thighs and feet can place on the upper baby set accessory seat and footrest. The product does not meet the requirements of the General Product Safety Regulations 2005.
Corrective action
Withdrawal of the product from the market.
Bugaboo will provide a free repair kit containing revised screws, an updated Allen key and a user manual on the proper application of the screws (the Repair Kit). You can check if your Bugaboo Giraffe needs a repair kit by visiting the Bugaboo website.
If you want to continue using your Bugaboo Giraffe highchair until you have replaced the screws using the Repair Set, you can only do so safely if you put the footrest in its lowest position. You can put the footrest in its lowest position by pressing the two buttons located on either side of the footrest while sliding the footrest down. For further details, access the Bugaboo website.
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