Pest control

The Council provides a reactive pest control service in domestic properties. Businesses and commercial premises should seek their own private contractor for advice and or treatment.

We have no statutory obligation to provide a domestic pest control service and you are fully entitled to seek services which meet your needs or requirements.

Pests we can treat

Rats, Mice, Wasps, Cockroaches, Flies, Fleas , Ants, Carpet Beetles, Moths.

Pest we cannot treat

Moles, Rabbits, Foxes, Pigeons, Seagulls, Squirrels, Spiders, Bedbugs, Lice, Earwigs.

Cost of Treatment & How to Book

Payment is made in advance via Customer Services on 01325 405111 or email[email protected]. Once payment is received an Officer will aim to contact you within one working day to arrange a suitable appointment.

  • Rats and Mice - £10 (This charge will not apply for council tenants as pest control for mice and rats is included in their rent)
  • Insects - £70.20

Important - Wasps

A significant amount of calls we receive about wasps turn out to be calls for bees. As bees are highly beneficial to the environment, this Authority doesn’t provide treatment for these insects. 

It is often difficult to distinguish between bees and wasps so please read our advice section

Please note where a visit has been made, no refunds are possible.

Important - Rodents

The Prevention of Damage by Pests Act places a duty on occupiers and owners of land and property to eradicate rats. The owner or occupier can choose to employ either a contractor or the Council to deal with the problem. However, if the council is made aware of the presence of rodents and no action is taken then the Council has a duty to take enforcement action to achieve eradication.