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Your garden and outdoor space

As a Darlington Borough Council tenant, we want you to be proud of your home and the community you live in.  You can help your community by keeping your garden and outdoor spaces in a tidy condition.

Under the terms of your Tenancy Agreement, we expect you to:

  • Mow the grass regularly
  • Keep hedges, bushes and trees cut back and tidy so that they don't block or obstruct pathways, drives, paths etc or cause a nuisance
  • Keep driveways, paths etc clear of weeds
  • Don't store rubbish in your garden or outside space (unless in an appropriate bin)
  • Keep your fence in good order
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Our garden tidy scheme provides a complimentary service to eligible tenants, ensuring that your outdoor space is well maintained, especially for those who may find it challenging to manage their gardens.

What we offer:

  • Grass cutting. We will cut the grass six times a year to keep your garden looking its best Hedge Trimming Hedges will be trimmed once a year, between October and March.

Eligibility Criteria

You may qualify for the Garden Tidy Scheme if you meet the following conditions:

  • You are unable to look after your garden and there is no other adult in your household who can undertake the maintenance.
  • You are of pensionable age and/or receive a higher rate component of Disability Living Allowance (DLA) Or Personal Independence Payment ( PIP) How to apply. If you are eligible for the service, please contact your Housing Management Officer for assistance. They will guide you through the application process and answer any questions that you have.

If your home has a communal garden this is for the benefit of all tenants and you should not install fencing, sheds or anything that could cause a nuisance or obstruction.

To find out more information about gardens and shared spaces please see our Gardens and Outdoor Spaces leaflet [pdf document] or you can speak with your Housing Management Officer or Scheme Manager direct.

How to contact us

There are several ways you can contact us:

Any emergency repairs can be reported to 01325 405333 24/7 365 days a year.

What if I am not satisfied with the response?

We aim to work closely with our residents, listen to their views and resolve any concerns.

If you are unhappy with the response from the Housing team you can make a complaint through the complaints procedure.

Contact the Complaints Team:

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