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Contact us

Darlington Support HUB

Darlington Support HUB aims to help those in the borough who are worst affected by the Coronavirus outbreak.

Phone number: 01325 405000

Adult social care

Helping people with impairments live an independent life in their communities. Support for older people and carers.

Adult social care pages

Children social care

If you have a concern regarding child protection or young person, please contact us

Children social care pages

01325 406222


How to find out what you are entitled to and how to claim.

Benefits pages

Council tax

How to pay your Council tax and apply for reductions.

Council tax pages

Street scene & environment

Includes refuse and recycling, environmental health, garden waste, trees, planning services, allotments and building control.

Street scene & environment pages


These pages will tell you everything you need to know about applying for a Council home and paying your rent.

Housing pages

Transport and projects

Includes parking, blue badges, roadworks and bus passes.

Transport and projects pages

Civic enforcement

We’re here to make Darlington a safer, cleaner and more appealing place to live, work and visit.

Civic enforcement pages

Customer contact centre

Town Hall
County Durham

Opening times

Monday to Wednesday - 8:30am - 4:45pm
Thursday 9:30am - 4:45pm
Friday: 8:30am - 4:15pm

The Customer contact centre closes on bank holidays. To find out if it will be closed when you are planning visit our important announcements page.

Car parks in Darlington

If you are visiting us by public transport, the Traveline journey planner [external link] will show you the best way to get here.