Contact us

Most of our services are based in the Town Hall.

Most contacted services

Other services

Services What we look after Email address / Online forms Phone number Address
Allotments   [email protected] 01325 405111 Clock Tower Lodge, Parkside
Blue badges   [email protected] 01325 405222 Customer service centreTown Hall
Building control   [email protected] 01325 405777  
Bus passes and concessionary fares   [email protected] 01325 405222 Customer service centreTown Hall
Business advice and support Funding and business finance, starting a business [email protected]    
Business rates   Online Enquiries form 01325 405666 Town Hall 
Children's social care Disabled children, looked after children, fostering and supported lodgings   01325 406222 Town Hall
Darlington Hippodrome [external link]   [email protected] Box Office: 01325 405405 Parkgate, Darlington, DL1 1RR
Complaints, compliments and comments   [email protected] 01325 406777 Town Hall
Councillors   [email protected] 01325 406444 Town Hall
Dog warden Stray dogs, dangerous dogs, dog fouling and PSPOs [email protected] 01325 406999  
Dolphin Centre   [email protected] 01325 406000 Minicom: 01325 380786 Horsemarket, Darlington, DL1 5RP
Eastbourne sports complex   [email protected] 01325 243177 Minicom: 01325 243177 Bourne Avenue, off Hundens Lane, Darlington, DL1 1LJ
Electoral registration How to register, postal votes, proxy votes [email protected] 01325 406444 Town Hall
Environmental health Noise, pest control [email protected] 01325 405111 Customer service centreTown Hall 
Estates   [email protected]   Town Hall
Events information   [email protected]     
Freedom of information   [email protected]   Town Hall
Head of Steam (Darlington railway museum) [external link]   [email protected] 01325 405060 North Road Station, Darlington, DL3 6ST
Highways Street lights, broken pavements, potholes, highway schemes [email protected] 01325 405222 Emergency number:07966 347101 Customer service centreTown Hall
Jobs and recruitment   [email protected] 01642 526992  
Libraries Online library [external link], local and family history, Bookstart [email protected] [email protected] Crown Street: 01325 462034 Cockerton: 01325 461320  
Licensing   [email protected] 01325 405888  
Media team News articles, One Darlington, media enquiries [email protected] 01325 406058  
Neighbourhood Resolution Team A free community mediation service to support residents experiencing conflict, nuisance or anti-social behaviour [email protected] 01325 406999  
Out of hours Street Scene emergencies Out of hours number for Street Scene emergency situations ONLY - such as needles found in public places and rubbish which is causing an immediate danger to the public (for example lots of broken glass in a play area). You may need to leave a message. During office hours please call 01325 405111.   07966 347101  
Parking Car parks in Darlington, resident parking, pay or appeal a parking fine [email protected] 01325 405222  
Payments   [email protected] Automated payments line: 0300 456 2671  
Planning Search applications, apply for permission [email protected] 01325 405777 Customer service centreTown Hall
Registrars - births, deaths and marriages Search for a birth, marriage or death certificate, marriages and civil partnerships [email protected] 01325 406 400 Urgent marriages and civil partnerships: 07932 538910 Backhouse Hall, Bull Wynd, Darlington, DL1 5RG
School admissions   [email protected] 01325 406333 Town Hall
School Governors Governor Training [email protected] 01325 406333 Town Hall
Street cleaning   [email protected] 01325 405111  
Trading standards Regulatory service enforcing and providing compliance advice on trading standards legislation [email protected] 03454 040506 (Citizens Advice Consumer Service)  
Winter gritting   [email protected] 01325 405777  

Customer contact centre

Town Hall
County Durham

Opening times

Monday to Wednesday - 8:30am - 4:45pm
Thursday 9:30am - 4:45pm
Friday: 8:30am - 4:15pm

The Customer contact centre closes on bank holidays. To find out if it will be closed when you are planning visit our important announcements page.

Car parks in Darlington

If you are visiting us by public transport, the Traveline journey planner [external link] will show you the best way to get here.