- Anti-fraud and corruption
- Public space protection orders (PSPO)
- Claims for compensation
- Code of conduct
- Community right to challenge
- Dog control orders
- Hurworth village green
- The regulation of investigatory powers act 2000 (RIPA)
- Whistle blowing policy
You do not have to give us your name and contact details, you can remain anonymous if you prefer.
We are committed to addressing fraud and corruption, including:
- Council tax reduction
- Council Tax exemption
- Business rates
- Housing fraud
- Disabled Parking / Blue Badge
- Offences committed by employees, councillors, suppliers and contractors
- Grant claims
- Social care
- School admissions
- Other types of fraud
Please refer to the Benefit Fraud page for information on Housing Benefit fraud.
Report all suspected frauds to Internal Audit
01642 526176 or [email protected]
Find out more about Fraud:
Why do people carry out Fraud?
What does a fraudster look like?
Hot Topic: Bank Mandate Fraud
Find out more by downloading the guidance document.
- Always be extremely wary should anyone ask you to make changes to any of your banking arrangements.
- Alert NAFN emailing [email protected]or [email protected] so it can make all members aware.
- And in England, Wales and Northern Ireland if you have been a victim of fraud or cyber crime, report it to Action Fraud UK [external link]or by calling 0300 123 2040.
This policy aims to help any employees, contractors, suppliers or voluntary workers who have major concerns over wrong-doings (such as fraud and corruption, unlawfulness, health and safety risks, environmental damage, sexual or physical abuse, and other unethical conduct) concerning the Council, to report them without fear of victimisation or reprisals. The policy tells you how to raise concerns and how they will be dealt with.
Whistle blowing policy [pdf document]
A PSPO is an order made by a local authority that deals with certain types of behaviour taking place that is considered to have a detrimental effect on the quality of life of others. On the 5 February 2019 Cabinet approved a PSPO for the Town Centre. The Order is in force from 1 March 2019.
Public Spaces Protection Order - Darlington Town Centre [pdf document]
Byelaws are specific pieces of legislation made by the council to deal with specific issues. Breaches of byelaws are prosecuted in the Magistrates' Court.
- Acupuncture 1989 [pdf document]
- Baths 1975 [pdf document]
- Cemeteries and Crematoriums 1975 [pdf document]
- Cosmetic Piercing 2004 [pdf document]
- Designated Land (Dog Fouling) Order 1997 [pdf document]
- Designated Public Places Order 2012 [pdf document]
- Dog Ban in Cemeteries 1993 [pdf document]
- Dogs in Pleasure Grounds and Open Spaces 1992 [pdf document]
- Ear Piercing and Electrolysis 1989 [pdf document]
- Employment of Children 1998 [pdf document]
- Good Rule and Government - Burning of Crop Residues 1986 [pdf document]
- Good Rule and Government 1977 (Prevention of Nuisance) [pdf document]
- Good Rule and Government 2007 (Skateboarding) [pdf document]
- Hackney Carriages 1979 and 1990 [pdf document]
- Housing Amenity Areas 1991 [pdf document]
- Libraries 1998 [pdf document]
- Market Byelaws 1987 [pdf document]
- Meetings on the Market Steps 1944 [pdf document]
- Museums and Art Galleries 1983 [pdf document]
- Open Market Regulations 1985 [pdf document]
- Pleasure Grounds 1976 [pdf document]
- Public Library 1970 [pdf document]
- Public Library, Museums and Art Galleries [pdf document]
- Recreation Ground Middleton St George 1986 [pdf document]
- Straw and Stubble Burning 1986 [pdf document]
- Street Collections 1981 [pdf document]
- Sadberge Play Area - Prohibition of Dogs 1977 [pdf document]
- Semi-permanent Skin-colouring 2004 [pdf document]
- Tattooing 1989 [pdf document]
- Vehicles on Open Land 1989 [pdf document]
- Underground Rooms (used for human habitation) 1986 [pdf document]
Who are the Council’s insurer’s?
- Zurich Municipal
- Portal ID Address C00108
- Policy number QLA-08U002-0013
How can I make a claim against the council?
There is no automatic right to compensation and incidents/accidents do occur that are not due to any negligence on the part of the Council, or indeed anyone else. All claims made against Darlington Borough Council will be thoroughly investigated.
All claims made against the Council must include as much detail as possible including:
- Your full name and address, date of birth and National Insurance Number
- The exact date and time of the incident
- The exact location of the accident supported by photographs and a map of the area pinpointing the location
- A detailed explanation of the circumstances of the accident or incident
- Full details of all losses incurred/injuries sustained together with supporting documentation if possible
- The reason why you think the council is at fault for this accident
Legally represented claims involving personal injury should follow the Claims Portal process.
Self-represented claims can be directed by emailing [email protected] or by writing to:
Darlington Borough Council, Risk and Insurance, room 301, Town Hall, Darlington, DL1 5QT
Exchange of information
To protect public funds the Council will take all relevant action to detect and prevent fraud. Information provided to the Council by claimants, excluding bank details, may be passed to others for the purpose of detection and prevention of fraud. This includes, but is not limited to, the Claims and Underwriting Exchange (CUE) run by the Insurance Database Services Ltd (IDSL) and the Motor Insurers Anti Fraud Register run by the Association of British Insurers. In dealing with a claim, searches may be made of these and other registers.
The Council and its claims handlers will make use of the information given in respect of any claim as part of our zero tolerance approach towards fraud. For the same purpose details of any claim may be released to other organisations, which also have a duty to protect public funds.
How to report a fraudulent claim against the council
If you wish to report a suspected fraudulent claim you can do so in confidence by emailing [email protected], calling 01325 388096 or writing to the address above. All reports are treated as confidential.
Every local authority is required to adopt a code of conduct that sets out rules governing the behaviour of its members and employees.
- Code of conduct [pdf document]
- Code of conduct for employees [pdf document]
- More information about the code of conduct for Parish and Town Councils
The Community Right to Challenge enables communities to challenge to take over local services they think they could run differently and better.
On the 20 October 2017, Darlington Borough Council’s Dog Control Orders (DCOs) changed automatically to a Public Space Protection Order (PSPO). The content of the PSPO is exactly the same as the previous dog controls and restrictions. Public Spaces Protection Orders (PSPOs) specify an area where activities are taking place that are or may likely be detrimental to the local community’s quality of life. PSPOs impose conditions or restrictions on people using that area. More information can been found on our dog warden pages
Notice in respect of amendment of the relevant entry in he ownership section of the register of Hurworth Village green. Please see the notice and amended ownership section of the register below:
RIPA is the law governing the use of covert techniques by public authorities. It is consistent with the Human Rights Act 1998.
It requires that when public authorities need to use covert techniques to obtain private information about someone, they do it in a way that is necessary, proportionate, and compatible with human rights.