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Do it online

Save time, do it online. Many of our council services can be accessed and used on our website. This page acts as a collection of these services to help you access them quickly and easily. 

Report it

You can report

  • Pot Holes
  • Fly Tipping
  • Anti-Social Behaviour
  • Faulty traffic lights
  • Faulty street lights
  • A planning breach

Visit our report it page.

Bins and refuse

Pest control

Whilst you must still call to book an appointment, it's a good idea to check online to see what we can and can't help you with. 

Building control

There is are a number of building application forms that you can complete and submit online. 

In addition to this, you may complete a building regulations historical property data enquiry formonline.


Our digital tenancy scheme allows you to pay your rent, report repairs, contact the housing team and more online. 

Transport and blue badges

Private sector housing

If you have an issue with a private landlord, you can get in contact with our private sector housing team.


Renew and request books, access ebooks, audiobooks, and digital magazines using our digital library.

Complaints, compliments or comments

Make a complaint or give us a compliment.

Growing Older Living in Darlington

Register for the GOLD newsletter.


Use the online calculator to see what benefits you are entitled to.  

Dolphin Centre

Use the Dolphin Centre online page to:

  • Make an enquiry about a birthday party
  • Make an enquiry about joining Fit 4 Life
  • Make an enquiry about Occasions (conferences and banqueting)
  • Make an enquiry about swimming lessons for children 

You can apply for a Dolphin Centre Card, which permits online booking, access to special offers, no deposits for equipment hire, advanced bookings and discounts.

Install our web app.