Get involved

Here is a list of some of the different ways you can get involved with us. If you would like to take part in any of these please contact us using[email protected]

What have we been up to?

Back Chat Brass at Red Hall

Red Hall Partnership (RHP) a group of residents from Red Hall working with Stockton International Riverside Festival (SIRF) applied to the County Durham Community Fund and were successful in securing funds to assist in the delivery of Brass Band Workshops delivered by the band Back Chat Brass at the Community Centre.

Children were able to take part in workshops learning to play a variety of instruments and learned a piece which they performed at Darlington community Carnival, the Waterfront Festival at Hartlepool and Stockton International Riverside Festival. It was an amazing experience for both the children and their families, an opportunity they would never have had the chance to undertake without the support of RHP and SIRF.

Ways to get involved

Estate walkabouts

Do you want to share your views about where you live and make your neighbourhood a better place to live? Then Join us and have your say!

Our estate walkabouts will give you the opportunity to get involved and speak face-to-face with one of our team.

If there’s something in your community you’re not happy about, they will give you the opportunity to speak to us and in return we will look to see what we can do to make these changes.

Estate walkabouts are an opportunity for residents to meet agencies working in your area and build stronger communities.

If you want to bring forward suggestions, improvements, or even raise concerns that you might have about your neighbourhood we would love to see you there.

To join us for one of our estate walkabouts please see contact us on 01325 405333 or contact your Housing Officer

Readers panel

The readers panel is a group of tenants who give their time voluntarily to read leaflets and newsletters to make sure that we haven’t filled them with jargon that people won’t understand. Leaflets and other publications that have been to the readers panel have the panel logo to show that it has been passed by them.

Tenants scrutiny panel

The Tenants Scrutiny Panel reviews housing and building services on behalf of tenants

Mystery shopping

A ‘mystery shopper’ is someone who helps us test and monitor the quality of our service, check to make sure that they are of a high standard, to ensure we follow procedures correctly and to identify where improvements can be made.

All volunteers are provided with training so that they can play an active part in a series of mystery shops to monitor service delivery. Mystery shoppers will usually take part in four mystery shops a year.

It can be done in person, by telephone, by letter, by email, over the internet or in any way that tenants make contact with us.

Mystery shopper application form [pdf document]

Residents association

Have your say how your estate is managed and how the service we provide can be improved. Joining an association is also a great way to get to know your neighbours and build community spirit.

There are currently associations in:

  • Haughton - meet on the first Thursday of every month, 7pm at St.Andrew's Church Hall
  • Skerne Park and Parkside - meet on the third Friday of the month, 6pm at Skerne Park Youth and Community Centre
  • Lascelles - meet on the second Wednesday of every month, 6pm at Rosemary Court
  • North Riverside - meet the first Tuesday of every month at 6pm in the Havelock Centre
  • Branksome and Cockerton - meet on the second Thursday of every month 7pm at Wyvern Academy.

If there is not an association in your area, we can help you set one up. We will provide financial assistance and help you find external funding. Contact 01325 405333 for more information.

Leaseholders group

The Leaseholders group was set up to give leaseholders the opportunity to get involved in housing issues that affect them.

The group meets annually and meetings are open to anyone who wants to come along and take part. If you would like to take part please contact us.