Anti-social behaviour

Anti-social behaviour is serious or persistent behaviour that causes harassment, alarm and distress within a community or society.

It can cover a range of issues such as street drinking, rowdy, inconsiderate and nuisance behaviour, inappropriate use of vehicles, motorbike nuisance, begging or harassment. This behaviour may be caused by individuals or involve groups of people.

Anti-social behaviour is not ball games, neighbour disputes, domestic issues, drug use or violent behaviour.

Reporting anti-social behaviour

The police, local authorities and other community safety partner agencies, such as fire & rescue and social housing landlords, all have a responsibility to deal with anti-social behaviour and to help people who are suffering from it.

Any non-urgent reports can be made via our online form.

Report anti-social behaviour online

If you are experiencing problems with anti-social behaviour, have any concerns about it or other community safety issues, you should contact us on 01325 406999. You can do this anonymously.

You can also call the non-emergency number 101.

In an emergency you must call 999.

If you live in council housing or the source of the anti-social behaviour is a council tenant then the information you need to follow can be found on the Housing section of the website.

How we will respond

In most cases we will contact you within 24 hours to let you know we’re looking into your issue. Some problems can be sorted out fairly easily but others are more complex.

If the anti-social behaviour is aimed at you or if you’re experiencing abuse or harassment we may need to speak to you before we can start an investigation.

It is possible to report anti-social behaviour anonymously and we can act as a witness on your behalf.

We can meet you at your home, in our office or somewhere else if you’d prefer. 

Acceptable behaviour agreements

Some of the action we can take is to interview perpetrators, speak to their parents if they are under 16 and set up Acceptable Behaviour Agreements (ABAs). The agreements can run for a specified time and can contain prohibitions such as not to go into a particular area, not to swear or not to associate with other offenders. The content of the agreements will be drawn up using evidence that has been gathered and failure to comply with the agreed terms can result in an Anti-Social Behaviour Injunction or Criminal Behaviour Order being sought where appropriate.

Deterrents for anti-social behaviour

Perpetrators can receive a civil injunction, community protection notice (CPN) or criminal behaviour order (CBO) as punishment for anti-social behaviour. These punishments replaced the Anti-Social Behaviour Order (ASBOs) in England, Wales and Northern Ireland in 2014.

A court may give a civil injunction or the local authority may issue a CPN if it gets reports of persistent anti-social behaviour from the police, residents, the council or landlord. You can only get a CBO if you’ve been convicted of a crime linked to anti-social behaviour.  More information about punishments for anti-social behaviour can be found here. (link)

Community trigger

If a problem has not been resolved, you can activate a community trigger. The community trigger gives victims of anti-social behaviour the opportunity to request a review of their case and bring agencies together to look at a joined up, problem solving approach to finding a solution.

This is not to be used for complaints about how the enforcement team have handled your issue.  Any specific complaints regarding any council officials can be sent to Corporate Complaints.