Matthew works as a community engagement officer in the housing team, a role he’s been in for the last six months after previously being in customer services.
He said: “My role varies, but I’m essentially the link between the housing team and council tenants. With Covid-19 I haven’t been able to meet tenants in the way I would have liked, but as soon as restrictions are lifted I will be very hands on, going out and engaging with the wonderful communities in Darlington.
“A typical day for me can be anything from managing the housing Facebook page to finding out how best we can serve you. It’s varied and challenging but extremely enjoyable and will only get better when I can get out and about.
“But my role is nothing without you. We need feedback from council tenants to tell us what is working well and what we need to improve, and one of my goals for 2021 is to introduce new people to the Tenants’ Panel so they can have a say in how we move forward.
“I grew up and live in Darlington and my passion is to showcase the town and its diverse communities.”