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Continuing Professional Development (CPD)

Continuing Professional Development (CPD)


Individual, online*, unaccredited short modules available to adults aged 19+ to gain the vital skills you need for your workplace or for your CV to help you find employment.

You are able to choose when and where you study. Studying a CPD module has the benefit of allowing you to develop your career or upskill without having to worry about attending classes, childcare or making changes to your work schedule. It also means that you can apply new knowledge and insights to your working life while you are still studying.

Each module takes anywhere between 2 and 4 hours to complete, except for Mental Health Awareness which will take anywhere between 6 and 8 hours to complete.

We also offer fully accredited Distance Learning courses in similar areas.

*We can offer these modules in-centre if you cannot complete them online. Please let us know when you register your interest.

Click on one of the links below to view the course information

Health and Safety in the Workplace

Who is this course for?

This course is for anyone who would like to upskill within their current role or who are looking to add Continuing Professional Development to their Current CV.

What entry requirements do I need to start the course?

There are no entry requirements for this course.

What is the curriculum intent of this course?

The intent is to build on the knowledge you need for health, safety and welfare in the workplace.

What will the course cover?

The course will cover four sections:

  • Roles and responsibilities for Health, Safety and Welfare in the workplace
  • How risk assessments contribute to Health and Safety
  • Identifying and controlling risks from common workplace hazards
  • Procedures for responding to accidents and incidents at work.

What could I do when I have finished this course?

You could progress onto one of our many other courses, depending on your pathway of choice: upskill your functional skills with our Maths, English or ICT courses, develop your ICT skills for the workplace or you may decide to complete any of the 20 Distance Learning courses that will be made available to you to support your pathway within or to employment.

Where and when will I learn?

This course will take place online via our online portal. You will learn from home in your own time. You will receive your login details during enrolment. Enrolment is now open.

What should I bring with me?

This course involves an online auto-marked assessment and can be completed in your own time. You will need access to the internet and an internet-enabled device on which you can access our online portal. Alternatively you may be able to complete this course within our centre if you cannot complete this course online.

How much will the course cost?

This course is free.

What shall I do next?

Booking a place is essential. To book a place or for further information please contact a Learning & Skills Adviser on 01325 405601, 07932 869325 or l&[email protected]. Or message us through Facebook [external link], Twitter [external link] or Instagram [external link]. We're now on WhatsApp too! Drop us a message on 07932 869325.

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Manual Handling Safety at Work

Who is this course for?

This course is for anyone who would like to upskill in the area of manual handling within their current role or who is looking to add Continuing Professional Development to their current CV.

What entry requirements do I need to start the course?

There are no entry requirements for this course.

What is the curriculum intent of this course?

The intent is to provide you with the knowledge and skills you need for safe manual handling in the workplace.

What will the course cover?

The course will cover four sections:

  • The reasons for safe manual handling
  • How manual handling risk assessments contribute to health and safety
  • Principles, equipment and testing requirements for manual handling safety
  • Applying safe manual handling principles.

What could I do when I have finished this course?

You could progress onto one of our many other courses, depending on your pathway of choice: upskill your functional skills with our Maths, English or ICT courses, develop your ICT skills for the workplace or you may decide to complete any of the 20 Distance Learning courses that will be made available to you to support your pathway within or to employment.

Where and when will I learn?

This course will take place online via our online portal. You will learn from home in your own time. You will receive your login details during enrolment. Enrolment is now open.

What should I bring with me?

This course involves an online auto-marked assessment and can be completed in your own time. You will need access to the internet and an internet-enabled device on which you can access our online portal. Alternatively you may be able to complete this course within our centre if you cannot complete this course online.

How much will the course cost?

This course is free.

What shall I do next?

Booking a place is essential. To book a place or for further information please contact a Learning & Skills Adviser on 01325 405601, 07932 869325 or l&[email protected]. Or message us through Facebook [external link], Twitter [external link] or Instagram [external link]. We're now on WhatsApp too! Drop us a message on 07932 869325.

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Discipline in the Workplace

Who is this course for?

This course is for anyone who would like to upskill in the area of discipline policies within their current role or who is looking to add Continuing Professional Development to their current CV.

What entry requirements do I need to start the course?

There are no entry requirements for this course.

What is the curriculum intent of this course?

The intent is to provide you with knowledge and understanding relating to the operation and monitoring of discipline policies in the workplace.

What will the course cover?

The course will cover two sections:

  • Organisational policies relating to discipline in the workplace
  • Monitoring discipline in the workplace

What could I do when I have finished this course?

You could progress onto one of our many other courses, depending on your pathway of choice: upskill your functional skills with our Maths, English or ICT courses, develop your ICT skills for the workplace or you may decide to complete any of the 20 Distance Learning courses that will be made available to you to support your pathway within or to employment.

Where and when will I learn?

This course will take place online via our online portal. You will learn from home in your own time. You will receive your login details during enrolment. Enrolment is now open.

What should I bring with me?

This course involves an online auto-marked assessment and can be completed in your own time. You will need access to the internet and an internet-enabled device on which you can access our online portal. Alternatively you may be able to complete this course within our centre if you cannot complete this course online.

How much will the course cost?

This course is free.

What shall I do next?

Booking a place is essential. To book a place or for further information please contact a Learning & Skills Adviser on 01325 405601, 07932 869325 or l&[email protected]. Or message us through Facebook [external link], Twitter [external link] or Instagram [external link]. We're now on WhatsApp too! Drop us a message on 07932 869325.

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Solving Problems and Making Decisions

Who is this course for?

This course is for anyone who would like to upskill in the area of solving problems and making decisions within their current role or who is looking to add Continuing Professional Development to their current CV.

What entry requirements do I need to start the course?

There are no entry requirements for this course.

What is the curriculum intent of this course?

The intent is to provide you with the knowledge and skills you need for solving problems and making decisions in the workplace.

What will the course cover?

The course will cover four sections:

  • Defining investigating and analysing problems
  • Data and information
  • Evaluating options
  • Planning techniques

What could I do when I have finished this course?

You could progress onto one of our many other courses, depending on your pathway of choice: upskill your functional skills with our Maths, English or ICT courses, develop your ICT skills for the workplace or you may decide to complete any of the 20 Distance Learning courses that will be made available to you to support your pathway within or to employment.

Where and when will I learn?

This course will take place online via our online portal. You will learn from home in your own time. You will receive your login details during enrolment. Enrolment is now open.

What should I bring with me?

This course involves an online auto-marked assessment and can be completed in your own time. You will need access to the internet and an internet-enabled device on which you can access our online portal. Alternatively you may be able to complete this course within our centre if you cannot complete this course online.

How much will the course cost?

This course is free.

What shall I do next?

Booking a place is essential. To book a place or for further information please contact a Learning & Skills Adviser on 01325 405601, 07932 869325 or l&[email protected]. Or message us through Facebook [external link], Twitter [external link] or Instagram [external link]. We're now on WhatsApp too! Drop us a message on 07932 869325.

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Control of Substances Hazardous to Health (COSHH) Risk Assessment

Who is this course for?

This course is for anyone who would like to upskill in the area of COSHH within their current role or who is looking to add Continuing Professional Development to their current CV.

What entry requirements do I need to start the course?

There are no entry requirements for this course.

What is the curriculum intent of this course?

The intent is to provide you with the knowledge and skills needed for appropriate COSHH risk assessment in the workplace.

What will the course cover?

The course will cover four sections:

  • The importance of COSHH risk assessment
  • Types of hazardous substances
  • Controlling risks from hazardous substances
  • How a COSHH risk assessment is carried out

What could I do when I have finished this course?

You could progress onto one of our many other courses, depending on your pathway of choice: upskill your functional skills with our Maths, English or ICT courses, develop your ICT skills for the workplace or you may decide to complete any of the 20 Distance Learning courses that will be made available to you to support your pathway within or to employment.

Where and when will I learn?

This course will take place online via our online portal. You will learn from home in your own time. You will receive your login details during enrolment. Enrolment is now open.

What should I bring with me?

This course involves an online auto-marked assessment and can be completed in your own time. You will need access to the internet and an internet-enabled device on which you can access our online portal. Alternatively you may be able to complete this course within our centre if you cannot complete this course online.

How much will the course cost?

This course is free.

What shall I do next?

Booking a place is essential. To book a place or for further information please contact a Learning & Skills Adviser on 01325 405601, 07932 869325 or l&[email protected]. Or message us through Facebook [external link], Twitter [external link] or Instagram [external link]. We're now on WhatsApp too! Drop us a message on 07932 869325.

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Safeguarding Adults and Children

Who is this course for?

This course is for anyone who would like to upskill within their current role or who would like to add Continuing Professional Development to their current CV.

What entry requirements do I need to start the course?

There are no entry requirements for this course.

What is the curriculum intent of this course?

This course intent is to give you the knowledge you need to understand the impact of and key issues surrounding the safeguarding of adults and children. This includes how to recognise, respond to and reduce the likelihood of abuse.

What will the course cover?

This course will cover 5 sections:

  • Understanding the principles of safeguarding adults
  • Reducing the likelihood of abuse
  • Responding to suspected or disclosed abuse
  • Protecting people from harm and abuse – locally and nationally
  • Safeguarding children

What could I do when I have finished this course?

You could progress onto one of our many other courses, depending on your pathway of choice: upskill your functional skills with our Maths, English or ICT courses, develop your ICT skills for the workplace or you may decide to complete any of the 20 Distance Learning courses that will be made available to you to support your pathway within or to employment.

Where and when will I learn?

This course will take place online via our online portal. You will learn from home in your own time. You will receive your login details during enrolment. Enrolment is now open.

What should I bring with me?

This course involves an online auto-marked assessment and can be completed in your own time. You will need access to the internet and an internet-enabled device on which you can access our online portal. Alternatively you may be able to complete this course within our centre if you cannot complete this course online.

How much will the course cost?

This course is free.

What shall I do next?

Booking a place is essential. To book a place or for further information please contact a Learning & Skills Adviser on 01325 405601, 07932 869325 or l&[email protected]. Or message us through Facebook [external link], Twitter [external link] or Instagram [external link]. We're now on WhatsApp too! Drop us a message on 07932 869325.

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Principles of Internet Safety

Who is this course for?

This course is for anyone who would like to upskill within their current role or who would like to add Continuing Professional Development to their current CV.

What entry requirements do I need to start the course?

There are no entry requirements for this course.

What is the curriculum intent of this course?

This course intent is to highlight particular areas of concern for internet users, such as sharing personal information online and the possibility of being groomed online.

What will the course cover?

This course will cover 5 sections:

  • Features of the internet
  • How adults, children and young people use the internet
  • Risks associated with using the internet
  • Staying safe when using the internet
  • Recognising online propaganda

What could I do when I have finished this course?

You could progress onto one of our many other courses, depending on your pathway of choice: upskill your functional skills with our Maths, English or ICT courses, develop your ICT skills for the workplace or you may decide to complete any of the 20 Distance Learning courses that will be made available to you to support your pathway within or to employment.

Where and when will I learn?

This course will take place online via our online portal. You will learn from home in your own time. You will receive your login details during enrolment. Enrolment is now open.

What should I bring with me?

This course involves an online auto-marked assessment and can be completed in your own time. You will need access to the internet and an internet-enabled device on which you can access our online portal. Alternatively you may be able to complete this course within our centre if you cannot complete this course online.

How much will the course cost?

This course is free.

What shall I do next?

Booking a place is essential. To book a place or for further information please contact a Learning & Skills Adviser on 01325 405601, 07932 869325 or l&[email protected]. Or message us through Facebook [external link], Twitter [external link] or Instagram [external link]. We're now on WhatsApp too! Drop us a message on 07932 869325.

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Leading and Motivating a Team

Who is this course for?

This course is for anyone who would like to upskill within their current role or who would like to add Continuing Professional Development to their current CV.

What entry requirements do I need to start the course?

There are no entry requirements for this course.

What is the curriculum intent of this course?

This course intent is to give you the knowledge needed to understand how to lead and motivate a team, through effective communication, motivation and individual and team development.

What will the course cover?

This course will cover 2 sections:

  • Communicating a vision and strategy
  • Motivating and developing the team

What could I do when I have finished this course?

You could progress onto one of our many other courses, depending on your pathway of choice: upskill your functional skills with our Maths, English or ICT courses, develop your ICT skills for the workplace or you may decide to complete any of the 20 Distance Learning courses that will be made available to you to support your pathway within or to employment.

Where and when will I learn?

This course will take place online via our online portal. You will learn from home in your own time. You will receive your login details during enrolment. Enrolment is now open.

What should I bring with me?

This course involves an online auto-marked assessment and can be completed in your own time. You will need access to the internet and an internet-enabled device on which you can access our online portal. Alternatively you may be able to complete this course within our centre if you cannot complete this course online.

How much will the course cost?

This course is free.

What shall I do next?

Booking a place is essential. To book a place or for further information please contact a Learning & Skills Adviser on 01325 405601, 07932 869325 or l&[email protected]. Or message us through Facebook [external link], Twitter [external link] or Instagram [external link]. We're now on WhatsApp too! Drop us a message on 07932 869325.

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Organising and Delegating

Who is this course for?

This course is for anyone who would like to upskill within their current role or who would like to add Continuing Professional Development to their current CV.

What entry requirements do I need to start the course?

There are no entry requirements for this course.

What is the curriculum intent of this course?

This course intent is to give you the knowledge you need to understand the core skills required to deal with management responsibilities and to develop as a leader.

What will the course cover?

This course will cover 2 sections:

  • Organisation in the workplace
  • Delegation skills

What could I do when I have finished this course?

You could progress onto one of our many other courses, depending on your pathway of choice: upskill your functional skills with our Maths, English or ICT courses, develop your ICT skills for the workplace or you may decide to complete any of the 20 Distance Learning courses that will be made available to you to support your pathway within or to employment.

Where and when will I learn?

This course will take place online via our online portal. You will learn from home in your own time. You will receive your login details during enrolment. Enrolment is now open.

What should I bring with me?

This course involves an online auto-marked assessment and can be completed in your own time. You will need access to the internet and an internet-enabled device on which you can access our online portal. Alternatively you may be able to complete this course within our centre if you cannot complete this course online.

How much will the course cost?

This course is free.

What shall I do next?

Booking a place is essential. To book a place or for further information please contact a Learning & Skills Adviser on 01325 405601, 07932 869325 or l&[email protected]. Or message us through Facebook [external link], Twitter [external link] or Instagram [external link]. We're now on WhatsApp too! Drop us a message on 07932 869325.

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Planning and Allocating Work

Who is this course for?

This course is for anyone who would like to upskill within their current role or who would like to add Continuing Professional Development to their current CV.

What entry requirements do I need to start the course?

There are no entry requirements for this course.

What is the curriculum intent of this course?

This course intent is to build learner knowledge of the core skills needed to plan projects and to monitor and manage performance.

What will the course cover?

This course will cover 3 sections:

  • Project planning and performance monitoring
  • Allocating work
  • Managing team performance

What could I do when I have finished this course?

You could progress onto one of our many other courses, depending on your pathway of choice: upskill your functional skills with our Maths, English or ICT courses, develop your ICT skills for the workplace or you may decide to complete any of the 20 Distance Learning courses that will be made available to you to support your pathway within or to employment.

Where and when will I learn?

This course will take place online via our online portal. You will learn from home in your own time. You will receive your login details during enrolment. Enrolment is now open.

What should I bring with me?

This course involves an online auto-marked assessment and can be completed in your own time. You will need access to the internet and an internet-enabled device on which you can access our online portal. Alternatively you may be able to complete this course within our centre if you cannot complete this course online.

How much will the course cost?

This course is free.

What shall I do next?

Booking a place is essential. To book a place or for further information please contact a Learning & Skills Adviser on 01325 405601, 07932 869325 or l&[email protected]. Or message us through Facebook [external link], Twitter [external link] or Instagram [external link]. We're now on WhatsApp too! Drop us a message on 07932 869325.

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Stress Management

Who is this course for?

This course is for anyone who would like to upskill within their current role or who would like to add Continuing Professional Development to their current CV.

What entry requirements do I need to start the course?

There are no entry requirements for this course.

What is the curriculum intent of this course?

This course intent is to develop learner knowledge needed to deal with management responsibilities around stress.

What will the course cover?

This course will cover 2 sections:

  • Identifying and managing stress in the workplace
  • Supporting individuals in the workplace

What could I do when I have finished this course?

You could progress onto one of our many other courses, depending on your pathway of choice: upskill your functional skills with our Maths, English or ICT courses, develop your ICT skills for the workplace or you may decide to complete any of the 20 Distance Learning courses that will be made available to you to support your pathway within or to employment.

Where and when will I learn?

This course will take place online via our online portal. You will learn from home in your own time. You will receive your login details during enrolment. Enrolment is now open.

What should I bring with me?

This course involves an online auto-marked assessment and can be completed in your own time. You will need access to the internet and an internet-enabled device on which you can access our online portal. Alternatively you may be able to complete this course within our centre if you cannot complete this course online.

How much will the course cost?

This course is free.

What shall I do next?

Booking a place is essential. To book a place or for further information please contact a Learning & Skills Adviser on 01325 405601, 07932 869325 or l&[email protected]. Or message us through Facebook [external link], Twitter [external link] or Instagram [external link]. We're now on WhatsApp too! Drop us a message on 07932 869325.

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Understanding Leadership

Who is this course for?

This course is for anyone who would like to upskill within their current role or who would like to add Continuing Professional Development to their current CV.

What entry requirements do I need to start the course?

There are no entry requirements for this course.

What is the curriculum intent of this course?

This course intent is to develop learners’ basic understanding of leadership styles and qualities, providing you with the core skills needed to begin to progress as an effective leader.

What will the course cover?

This course will cover 2 sections:

  • Leadership styles
  • Developing an effective leadership style

What could I do when I have finished this course?

You could progress onto one of our many other courses, depending on your pathway of choice: upskill your functional skills with our Maths, English or ICT courses, develop your ICT skills for the workplace or you may decide to complete any of the 20 Distance Learning courses that will be made available to you to support your pathway within or to employment.

Where and when will I learn?

This course will take place online via our online portal. You will learn from home in your own time. You will receive your login details during enrolment. Enrolment is now open.

What should I bring with me?

This course involves an online auto-marked assessment and can be completed in your own time. You will need access to the internet and an internet-enabled device on which you can access our online portal. Alternatively you may be able to complete this course within our centre if you cannot complete this course online.

How much will the course cost?

This course is free.

What shall I do next?

Booking a place is essential. To book a place or for further information please contact a Learning & Skills Adviser on 01325 405601, 07932 869325 or l&[email protected]. Or message us through Facebook [external link], Twitter [external link] or Instagram [external link]. We're now on WhatsApp too! Drop us a message on 07932 869325.

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Fire Safety Principles

Who is this course for?

This course is for anyone who would like to upskill within their current role or who would like to add Continuing Professional Development to their current CV.

What entry requirements do I need to start the course?

There are no entry requirements for this course.

What is the curriculum intent of this course?

This course intent is to give you the knowledge you need to understand how to deal with fire hazards and risks and how to control and act upon any such hazards.

What will the course cover?

This course will cover 4 sections:

  • Fire hazards and risks
  • Controlling fire risks
  • Fire safety management
  • The role of the Fire Warden

What could I do when I have finished this course?

You could progress onto one of our many other courses, depending on your pathway of choice: upskill your functional skills with our Maths, English or ICT courses, develop your ICT skills for the workplace or you may decide to complete any of the 20 Distance Learning courses that will be made available to you to support your pathway within or to employment.

Where and when will I learn?

This course will take place online via our online portal. You will learn from home in your own time. You will receive your login details during enrolment. Enrolment is now open.

What should I bring with me?

This course involves an online auto-marked assessment and can be completed in your own time. You will need access to the internet and an internet-enabled device on which you can access our online portal. Alternatively you may be able to complete this course within our centre if you cannot complete this course online.

How much will the course cost?

This course is free.

What shall I do next?

Booking a place is essential. To book a place or for further information please contact a Learning & Skills Adviser on 01325 405601, 07932 869325 or l&[email protected]. Or message us through Facebook [external link], Twitter [external link] or Instagram [external link]. We're now on WhatsApp too! Drop us a message on 07932 869325.

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Prevention and Control of Infection

Who is this course for?

This course is for anyone who would like to upskill within their current role or who would like to add Continuing Professional Development to their current CV.

What entry requirements do I need to start the course?

There are no entry requirements for this course.

What is the curriculum intent of this course?

This course intent is to develop a greater understanding of how to prevent and control the spread of infection, both in the workplace and in the home. You will also gain knowledge of how to identify infections, as well as the different types of infection.

What will the course cover?

This course will cover 4 sections:

  • Introduction to infection control
  • Identifying infections
  • How to reduce the risk of infection in the workplace and the home
  • The importance of hand washing

What could I do when I have finished this course?

You could progress onto one of our many other courses, depending on your pathway of choice: upskill your functional skills with our Maths, English or ICT courses, develop your ICT skills for the workplace or you may decide to complete any of the 20 Distance Learning courses that will be made available to you to support your pathway within or to employment.

Where and when will I learn?

This course will take place online via our online portal. You will learn from home in your own time. You will receive your login details during enrolment. Enrolment is now open.

What should I bring with me?

This course involves an online auto-marked assessment and can be completed in your own time. You will need access to the internet and an internet-enabled device on which you can access our online portal. Alternatively you may be able to complete this course within our centre if you cannot complete this course online.

How much will the course cost?

This course is free.

What shall I do next?

Booking a place is essential. To book a place or for further information please contact a Learning & Skills Adviser on 01325 405601, 07932 869325 or l&[email protected]. Or message us through Facebook [external link], Twitter [external link] or Instagram [external link]. We're now on WhatsApp too! Drop us a message on 07932 869325.

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Substance Misuse Awareness

Who is this course for?

This course is for anyone who would like to upskill within their current role or who would like to add Continuing Professional Development to their current CV.

What entry requirements do I need to start the course?

There are no entry requirements for this course.

What is the curriculum intent of this course?

This course intent is to develop your awareness and understanding of substance misuse; develop your knowledge on an important, contemporary issue; and equip you with a skill set that is highly transferrable.

What will the course cover?

This course will cover 3 sections:

  • The personal and social effects of substance misuse
  • The perceptions of and responses to substance misuse
  • Ways to promote healthy choices and build resilience

What could I do when I have finished this course?

You could progress onto one of our many other courses, depending on your pathway of choice: upskill your functional skills with our Maths, English or ICT courses, develop your ICT skills for the workplace or you may decide to complete any of the 20 Distance Learning courses that will be made available to you to support your pathway within or to employment.

Where and when will I learn?

This course will take place online via our online portal. You will learn from home in your own time. You will receive your login details during enrolment. Enrolment is now open.

What should I bring with me?

This course involves an online auto-marked assessment and can be completed in your own time. You will need access to the internet and an internet-enabled device on which you can access our online portal. Alternatively you may be able to complete this course within our centre if you cannot complete this course online.

How much will the course cost?

This course is free.

What shall I do next?

Booking a place is essential. To book a place or for further information please contact a Learning & Skills Adviser on 01325 405601, 07932 869325 or l&[email protected]. Or message us through Facebook [external link], Twitter [external link] or Instagram [external link]. We're now on WhatsApp too! Drop us a message on 07932 869325.

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Understanding Depression

Who is this course for?

This course is for anyone who would like to upskill within their current role or who would like to add Continuing Professional Development to their current CV.

What entry requirements do I need to start the course?

There are no entry requirements for this course.

What is the curriculum intent of this course?

This course intent is to give you the knowledge required to understand the impact of and key issues surrounding depression and anxiety – an essential skill for anyone who works with individuals who have depression and anyone who would like more information on this subject for personal reasons.

What will the course cover?

This course will cover 5 sections:

  • The cause of depression
  • The effects of psychotic depression
  • Effects on the individual, family and friends
  • How the demands of daily life can maintain depression
  • Depression management and support

What could I do when I have finished this course?

You could progress onto one of our many other courses, depending on your pathway of choice: upskill your functional skills with our Maths, English or ICT courses, develop your ICT skills for the workplace or you may decide to complete any of the 20 Distance Learning courses that will be made available to you to support your pathway within or to employment.

Where and when will I learn?

This course will take place online via our online portal. You will learn from home in your own time. You will receive your login details during enrolment. Enrolment is now open.

What should I bring with me?

This course involves an online auto-marked assessment and can be completed in your own time. You will need access to the internet and an internet-enabled device on which you can access our online portal. Alternatively you may be able to complete this course within our centre if you cannot complete this course online.

How much will the course cost?

This course is free.

What shall I do next?

Booking a place is essential. To book a place or for further information please contact a Learning & Skills Adviser on 01325 405601, 07932 869325 or l&[email protected]. Or message us through Facebook [external link], Twitter [external link] or Instagram [external link]. We're now on WhatsApp too! Drop us a message on 07932 869325.

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Understanding Anxiety

Who is this course for?

This course is for anyone who would like to upskill within their current role or who would like to add Continuing Professional Development to their current CV. This programme is also beneficial for general knowledge.

What entry requirements do I need to start the course?

There are no entry requirements for this course.

What is the curriculum intent of this course?

This course intent is to give you the knowledge you need to understand the impact and key issues surrounding anxiety.

What will the course cover?

This course will cover 5 sections:

  • The meaning of 'anxiety' and 'panic attack'
  • Causes of anxiety
  • The effects of anxiety
  • How ways of thinking and behaving affect anxiety
  • Anxiety management and support

What could I do when I have finished this course?

You could progress onto one of our many other courses, depending on your pathway of choice: upskill your functional skills with our Maths, English or ICT courses, develop your ICT skills for the workplace or you may decide to complete any of the 20 Distance Learning courses that will be made available to you to support your pathway within or to employment.

Where and when will I learn?

This course will take place online via our online portal. You will learn from home in your own time. You will receive your login details during enrolment. Enrolment is now open.

What should I bring with me?

This course involves an online auto-marked assessment and can be completed in your own time. You will need access to the internet and an internet-enabled device on which you can access our online portal. Alternatively you may be able to complete this course within our centre if you cannot complete this course online.

How much will the course cost?

This course is free.

What shall I do next?

Booking a place is essential. To book a place or for further information please contact a Learning & Skills Adviser on 01325 405601, 07932 869325 or l&[email protected]. Or message us through Facebook [external link], Twitter [external link] or Instagram [external link]. We're now on WhatsApp too! Drop us a message on 07932 869325.

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Understanding the Safe Handling of Medication

Who is this course for?

This course is for anyone who would like to upskill within their current role or who would like to add Continuing Professional Development to their current CV.

What entry requirements do I need to start the course?

There are no entry requirements for this course.

What is the curriculum intent of this course?

This course intent is to develop an understanding of legislation associated with handling medication; procedures for receiving, administering, handling, storing and disposing of medication; as well as looking at the most common types of medication that are administered to individuals in a care setting. The course is ideal for anyone currently working in a role where they need to administer medication, or for those who wish to progress into a role of this nature.

What will the course cover?

This course will cover 8 sections:

  • Understand the legislative framework for the use of medication in social care settings
  • Know about common types of medication and their use
  • Understand roles and responsibilities in the use of medication in social care settings
  • Understand techniques for administering medication
  • Be able to receive, store and dispose of medication supplies safely
  • Know how to promote the rights of the individual when managing medication
  • Be able to support use of medication
  • Be able to record and report on use of medication

What could I do when I have finished this course?

You could progress onto one of our many other courses, depending on your pathway of choice: upskill your functional skills with our Maths, English or ICT courses, develop your ICT skills for the workplace or you may decide to complete any of the 20 Distance Learning courses that will be made available to you to support your pathway within or to employment.

Where and when will I learn?

This course will take place online via our online portal. You will learn from home in your own time. You will receive your login details during enrolment. Enrolment is now open.

What should I bring with me?

This course involves an online auto-marked assessment and can be completed in your own time. You will need access to the internet and an internet-enabled device on which you can access our online portal. Alternatively you may be able to complete this course within our centre if you cannot complete this course online.

How much will the course cost?

This course is free.

What shall I do next?

Booking a place is essential. To book a place or for further information please contact a Learning & Skills Adviser on 01325 405601, 07932 869325 or l&[email protected]. Or message us through Facebook [external link], Twitter [external link] or Instagram [external link]. We're now on WhatsApp too! Drop us a message on 07932 869325.

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Mental Health Awareness

Who is this course for?

This course is for anyone who would like to upskill within their current role or who would like to add Continuing Professional Development to their current CV. This course can help you to enter a career in the health and social care sector.

What entry requirements do I need to start the course?

There are no entry requirements for this course.

What is the curriculum intent of this course?

This course intent is to increase your knowledge and understanding of mental health and covers the social and personal effects of mental ill health, cultural diversity and mental health issues, responses to mental health issues and looks into the skills needed when working in mental health.

What will the course cover?

This course will cover 4 sections:

  • What is meant by mental health
  • The social and personal effects of mental ill health
  • The responses to mental health issues
  • Cultural diversity in relation to mental health issues

What could I do when I have finished this course?

You could progress onto one of our many other courses, depending on your pathway of choice: upskill your functional skills with our Maths, English or ICT courses, develop your ICT skills for the workplace or you may decide to complete any of the 20 Distance Learning courses that will be made available to you to support your pathway within or to employment.

Where and when will I learn?

This course will take place online via our online portal. You will learn from home in your own time. You will receive your login details during enrolment. Enrolment is now open.

What should I bring with me?

This course involves an online auto-marked assessment and can be completed in your own time. You will need access to the internet and an internet-enabled device on which you can access our online portal. Alternatively you may be able to complete this course within our centre if you cannot complete this course online.

How much will the course cost?

This course is free.

What shall I do next?

Booking a place is essential. To book a place or for further information please contact a Learning & Skills Adviser on 01325 405601, 07932 869325 or l&[email protected]. Or message us through Facebook [external link], Twitter [external link] or Instagram [external link]. We're now on WhatsApp too! Drop us a message on 07932 869325.

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Prepare to Deliver Excellent Customer Service

Who is this course for?

This course is for anyone who would like to upskill within their current role or who would like to add Continuing Professional Development to their current CV.

What entry requirements do I need to start the course?

There are no entry requirements for this course.

What is the curriculum intent of this course?

This course intent is to enable you to develop key understanding of customer service, providing a great addition to your CV and personal development.

What will the course cover?

This course will cover 5 sections:

  • The principles of customer service in an organisation
  • How customer needs and expectations are identified
  • How to balance customer expectations against the organisation’s offer
  • How complaints are handled
  • Legislation relating to customer service

What could I do when I have finished this course?

You could progress onto one of our many other courses, depending on your pathway of choice: upskill your functional skills with our Maths, English or ICT courses, develop your ICT skills for the workplace or you may decide to complete any of the 20 Distance Learning courses that will be made available to you to support your pathway within or to employment.

Where and when will I learn?

This course will take place online via our online portal. You will learn from home in your own time. You will receive your login details during enrolment. Enrolment is now open.

What should I bring with me?

This course involves an online auto-marked assessment and can be completed in your own time. You will need access to the internet and an internet-enabled device on which you can access our online portal. Alternatively you may be able to complete this course within our centre if you cannot complete this course online.

How much will the course cost?

This course is free.

What shall I do next?

Booking a place is essential. To book a place or for further information please contact a Learning & Skills Adviser on 01325 405601, 07932 869325 or l&[email protected]. Or message us through Facebook [external link], Twitter [external link] or Instagram [external link]. We're now on WhatsApp too! Drop us a message on 07932 869325.

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Food Safety Awareness

Who is this course for?

This course is for anyone who would like to upskill within their current role or who would like to add Continuing Professional Development to their current CV.

What entry requirements do I need to start the course?

There are no entry requirements for this course.

What is the curriculum intent of this course?

This course intent is to give you the knowledge you need to understand health issues surrounding food safety and how to prevent related illnesses.

What will the course cover?

This course will cover 1 section:

  • Food safety awareness

What could I do when I have finished this course?

You could progress onto one of our many other courses, depending on your pathway of choice: upskill your functional skills with our Maths, English or ICT courses, develop your ICT skills for the workplace or you may decide to complete any of the 20 Distance Learning courses that will be made available to you to support your pathway within or to employment.

Where and when will I learn?

This course will take place online via our online portal. You will learn from home in your own time. You will receive your login details during enrolment. Enrolment is now open.

What should I bring with me?

This course involves an online auto-marked assessment and can be completed in your own time. You will need access to the internet and an internet-enabled device on which you can access our online portal. Alternatively you may be able to complete this course within our centre if you cannot complete this course online.

How much will the course cost?

This course is free.

What shall I do next?

Booking a place is essential. To book a place or for further information please contact a Learning & Skills Adviser on 01325 405601, 07932 869325 or l&[email protected]. Or message us through Facebook [external link], Twitter [external link] or Instagram [external link]. We're now on WhatsApp too! Drop us a message on 07932 869325.

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General Data Protection Regulation (GDPR)

Who is this course for?

This course is for anyone who would like to upskill within their current role or who would like to add Continuing Professional Development to their current CV.

What entry requirements do I need to start the course?

There are no entry requirements for this course.

What is the curriculum intent of this course?

This course intent is to equip you with a greater understanding of GDPR, including how to apply its principles in your work and how it promotes the rights of individuals in relation to data collection and management.

What will the course cover?

The General Data Protection Regulation (GDPR) came into effect in Europe on 25th May 2018 and was designed to modernise laws that protect the personal information of individuals. It is essential that anyone who handles personal information is aware of GDPR and how to adhere to it in their work practices.

This course will cover 4 sections:

  • What is GDPR?
  • Principles of GDPR
  • Rights of the individual under GDPR
  • Your role in relation to GDPR

What could I do when I have finished this course?

You could progress onto one of our many other courses, depending on your pathway of choice: upskill your functional skills with our Maths, English or ICT courses, develop your ICT skills for the workplace or you may decide to complete any of the 20 Distance Learning courses that will be made available to you to support your pathway within or to employment.

Where and when will I learn?

This course will take place online via our online portal. You will learn from home in your own time. You will receive your login details during enrolment. Enrolment is now open.

What should I bring with me?

This course involves an online auto-marked assessment and can be completed in your own time. You will need access to the internet and an internet-enabled device on which you can access our online portal. Alternatively you may be able to complete this course within our centre if you cannot complete this course online.

How much will the course cost?

This course is free.

What shall I do next?

Booking a place is essential. To book a place or for further information please contact a Learning & Skills Adviser on 01325 405601, 07932 869325 or l&[email protected]. Or message us through Facebook [external link], Twitter [external link] or Instagram [external link]. We're now on WhatsApp too! Drop us a message on 07932 869325.

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Personal Money Management

Who is this course for?

This course is for anyone who would like to upskill within their current role or who would like to add Continuing Professional Development to their current CV.

What entry requirements do I need to start the course?

There are no entry requirements for this course.

What is the curriculum intent of this course?

The course intent is to equip you with the knowledge you may need to start saving, to budget your incomings and outgoings, prioritise needs over wants, how to obtain finance, how to improve your credit rating and more.

What will the course cover?

This course will cover the following topics

  • Budgeting
  • Saving
  • Spending
  • Financing
  • Repayment plans

What could I do when I have finished this course?

You could progress onto one of our many other courses, depending on your pathway of choice: upskill your functional skills with our Maths, English or ICT courses, develop your ICT skills for the workplace or you may decide to complete any of the 20 Distance Learning courses that will be made available to you to support your pathway within or to employment.

Where and when will I learn?

This course will take place online via our online portal. You will learn from home in your own time. You will receive your login details during enrolment. Enrolment is now open.

What should I bring with me?

This course involves an online auto-marked assessment and can be completed in your own time. You will need access to the internet and an internet-enabled device on which you can access our online portal. Alternatively you may be able to complete this course within our centre if you cannot complete this course online.

How much will the course cost?

This course is free.

What shall I do next?

Booking a place is essential. To book a place or for further information please contact a Learning & Skills Adviser on 01325 405601, 07932 869325 or l&[email protected]. Or message us through Facebook [external link], Twitter [external link] or Instagram [external link]. We're now on WhatsApp too! Drop us a message on 07932 869325.

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Rights and Responsibilities in the Workplace

Who is this course for?

This course is for anyone who would like to upskill within their current role or who would like to add Continuing Professional Development to their current CV.

What entry requirements do I need to start the course?

There are no entry requirements for this course.

What is the curriculum intent of this course?

This course intent is to highlight the key information needed to understand the key roles, rights and responsibilities of both employees and employers in the workplace. You will learn who is responsible for specific things in the workplace, and the legislation that supports rights and responsibilities in the workplace. The course also provides you with advice and guidance in relation to what you can do if your employer or an employee is not adhering to their responsibilities.

What will the course cover?

This course will cover 3 sections:

  • Rights and responsibilities
  • Confidentiality and data protection
  • Advice and guidance

What could I do when I have finished this course?

You could progress onto one of our many other courses, depending on your pathway of choice: upskill your functional skills with our Maths, English or ICT courses, develop your ICT skills for the workplace or you may decide to complete any of the 20 Distance Learning courses that will be made available to you to support your pathway within or to employment.

Where and when will I learn?

This course will take place online via our online portal. You will learn from home in your own time. You will receive your login details during enrolment. Enrolment is now open.

What should I bring with me?

This course involves an online auto-marked assessment and can be completed in your own time. You will need access to the internet and an internet-enabled device on which you can access our online portal. Alternatively you may be able to complete this course within our centre if you cannot complete this course online.

How much will the course cost?

This course is free.

What shall I do next?

Booking a place is essential. To book a place or for further information please contact a Learning & Skills Adviser on 01325 405601, 07932 869325 or l&[email protected]. Or message us through Facebook [external link], Twitter [external link] or Instagram [external link]. We're now on WhatsApp too! Drop us a message on 07932 869325.

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Understanding Equality and Diversity in the Workplace

Who is this course for?

This course is for anyone who would like to upskill within their current role or who would like to add Continuing Professional Development to their current CV.

What entry requirements do I need to start the course?

There are no entry requirements for this course.

What is the curriculum intent of this course?

This course intent is to highlight key aspects of equality and diversity and the importance of equality and diversity in the workplace, in society and in communities.

What will the course cover?

This course will cover the main principles of equality and diversity, the rights and responsibilities of both employers and employees in the workplace, diverse communities and the importance of working or learning in a place that promotes diversity.

What could I do when I have finished this course?

You could progress onto one of our many other courses, depending on your pathway of choice: upskill your functional skills with our Maths, English or ICT courses, develop your ICT skills for the workplace or you may decide to complete any of the 20 Distance Learning courses that will be made available to you to support your pathway within or to employment.

Where and when will I learn?

This course will take place online via our online portal. You will learn from home in your own time. You will receive your login details during enrolment. Enrolment is now open.

What should I bring with me?

This course involves an online auto-marked assessment and can be completed in your own time. You will need access to the internet and an internet-enabled device on which you can access our online portal. Alternatively you may be able to complete this course within our centre if you cannot complete this course online.

How much will the course cost?

This course is free.

What shall I do next?

Booking a place is essential. To book a place or for further information please contact a Learning & Skills Adviser on 01325 405601, 07932 869325 or l&[email protected]. Or message us through Facebook [external link], Twitter [external link] or Instagram [external link]. We're now on WhatsApp too! Drop us a message on 07932 869325.

Return to the course list