Report it

Fly tipping, potholes and anti-social behaviour can be reported using the online forms below.

Report fly tipping or a pothole  Report anti-social behaviour 

For urgent highway issues such as a deep pothole that has caused damage or you believe could cause damage please contact [email protected]

Other services you can carry out online

Here are some of the services that can be reported, applied for, paid for or requested on this website

Report abuse

If you are concerned about the safety or well-being of a child or adult, please let us know as soon as possible by calling;

  • For Children - Children’s Access Point on 01325 406222 or Emergency Duty Team on 01642 524552
  • For Adults - First Point of Contact Team on 01325 406111 or Emergency Duty Team on 01642 524552

My Darlington+

My Darlington+ is a service which allows you to:

  • Build up a list of links to pages that are of interest to you, and be notified whenever they are updated
  • Sign up to weekly email alerts about events happening in the local area that are of interest to you
  • Access your Council tax and housing rents information
  • Find out who your local councillor is

Pay online

Visit our payments page for information about all the services you can pay for online.

Adult Social Care


Apply for an apprenticeship or study programme

Building Control

Building regulations historical property data enquiry form

Visit the building applications types page to:

  • Apply for a regularisation certificate
  • Apply for a building notice
  • Apply for full plans submission
  • Apply for notice of intention to erect an exempt building
  • Apply for a notice of proposed demolition


Apply for business rates exemption and reliefs

Childrens Services

Clubs and societies

Tell us about your club or society

Complaints, compliments and comments

Make a complaint or give us a compliment

Council Housing

Council Tax


Environmental health

Screening assessment for land contamination


Apply to hold an event

Freedom of Information and open data

Submit a Freedom of Information Request or request open data

Growing Older Living in Darlington

Register for the GOLD newsletter

Housing Benefits

Use the benefits and room calculators to see which benefits you are entitled to


Apply for a job

Land charges

Apply for a local search request

Landlords and tenants

Contact the private sector housing team or make a complaint about private sector housing conditions

Leisure and culture

Sign up to the Markets newsletter

Visit the Dolphin centre online forms page to:

  • Make an enquiry about a birthday party
  • Make an enquiry about joining Fit 4 Life
  • Make an enquiry about Occasions (conferences and banqueting)
  • Make an enquiry about swimming lessons for children 


Access the online library to renew and request books

Parking permit

Renew, replace or cancel an existing permit


Comment on a planning application

Register Office

Apply and pay for a birth, death, marriage certificate

School admissions

Apply for school places online

Street light issues

Please email customer services with details of the affected street light or call customer services on 01325 405111

Traffic signal faults

Please call 01642 727111